التواصل بين الأشخاص

Communication isn't just about words, but about knowing how to connect with another individual, and knowing how to express yourself as well. This "Interpersonal Communication" course will take you through a comprehensive look at methods of communication, how miscommunication and misperceptions arise, and how to recognize different types of interpersonal communication. You'll also learn the basics of good communication, like how to use "I" statements and the importance of eye contact. Filled with self-reflection exercises and real life stories, this course will train you to think deeper about the functions of interpersonal communication, and help you be a better conversationalist, negotiator, and leader.

Are you finding that your message doesn't often come across, and you're looking to strengthen your communication skills? Do you want to get better at handling angry customers? Or do you need tips on better negotiation strategies? These types of interpersonal communication, and others, are covered in this course. It will take you through the transmission model of communication, how to hedge judgements when interacting, ways to be assertive, and how to build trust through communication. You'll also learn tools for better listening and nonverbal communication, as well as building your credibility in order to build your interpersonal relationships. Above all, you'll gain a better understanding of your own unique communication style and strengths to apply to your leadership role, or in everyday life.