التواصل بين الثقافات

The world and its people are unique and very culturally diverse. As our workplace changes to include greater diversity, it’s critical for leaders to understand why intercultural communication is important. In this online course you’ll learn concepts of intercultural communication and gain insight on how to better communicate with people of different cultures. You’ll review the principles of communication, and how miscommunication in the workplace can occur between cultures. At the end of this course you’ll understand the difference between individualism and collectivism in business. You’ll also learn how to identify intercultural communication barriers and ways to improve intercultural communication skills.

Understanding the diverse cultural differences in our society today is key to improving intercultural communication in the workplace. With new communication technology available, we can increase cultural awareness and avoid miscommunication. In this course you’ll learn how to encourage intercultural interaction in the workplace by overcoming barriers to effective communication. You’ll review the ethics of intercultural communication, gain awareness of the importance of context in communication, and be able to explain the principles of cross-cultural communication.