五个简单步骤解决问题
快速简单的小技巧来解决问题课程简介
Being able to problem-solve knowledgeably and wisely is a skill that can turn a manager into a leader. In this course, "Problem Solving in 5 Easy Steps," you'll learn how to identify a problem and apply the right problem-solving steps to solve it in an informed manner. You'll also learn how to effectively implement your plan, and how to evaluate the outcome and make adjustments. It may seem simple, but knowing how to successfully problem-solve will be one of your greatest skills, and what will make the greatest impact in your career.
How can you easily, yet efficiently solve a problem? First, how do you recognize a problem and its impact? This course will start with helping you identify problems that arise, and what questions to ask to get at the issue. It will show you how to implement skills to uncover the root of the problem, and how to use your team to collaborate on ideas. It will also teach you creative brainstorming to generate multiple solutions to solve the problem you're facing. You'll also gain guidance on the decision-making process as well. This course will help you build and strengthen your problem-solving techniques so that you can better manage teams, lead through change, and have an influence on the world around you.
您将学到的内容
- 识别问题并认识其影响
- 在充分了解情况的基础上运用解决问题的各个步骤
- 通过创造性的头脑风暴技巧产生多种解决方案
- 做出有效决策并选择正确的行动方案
- 通过有效的实施计划落实解决方案
- 评估结果并从中学习，以做出调整
关键要点
- 懂得如何成功解决问题是一项能够将管理者转变为领导者并对你的职业生涯产生影响的技能。
- 解决问题始于认识到问题及其影响，并提出正确的问题以触及核心症结。
- 与团队协作并运用创造性的头脑风暴有助于针对一个问题产生多种解决方案。
- 有效的问题解决包含一个用于做出有效选择的决策过程。
- 强化解决问题的技巧能帮助你更好地管理团队并在变革中进行领导。
常见问题
本课程适合哪些人？
本课程面向希望培养并强化解决问题技巧的管理者和有抱负的领导者，使他们能够更好地管理团队、在变革中进行领导，并对周围的世界产生影响。
我将在本课程中学到什么？
你将学会如何识别问题及其影响、运用正确的解决问题步骤、通过头脑风暴产生多种解决方案、做出有效决策、实施你的计划，并评估结果以做出调整。
本课程涵盖哪些主题？
本课程涵盖什么是问题解决、如何识别问题、解决问题所需的技能、产生多种解决方案的技巧、决策、制定实施计划，以及评估结果并从中学习。
本课程是如何组织的？
本课程按课时组织，从引言开始，依次涵盖识别问题、产生解决方案、决策、实施和评估，并配有“检验你的知识”测验和一节总结课时。
我将获得哪些技能？
你将获得问题解决、复杂问题解决、创造性问题解决、环境问题解决、决策以及问题管理方面的技能。
