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Problem Solving in 5 Easy Steps
Quick and Easy Tips for Problem SolvingPreview the first lesson free — get full access to all 13 lessons.
Beginner Provider : Wil Kivs 13 Lessons · 24m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
Being able to problem-solve knowledgeably and wisely is a skill that can turn a manager into a leader. In this course, "Problem Solving in 5 Easy Steps," you'll learn how to identify a problem and apply the right problem-solving steps to solve it in an informed manner. You'll also learn how to effectively implement your plan, and how to evaluate the outcome and make adjustments. It may seem simple, but knowing how to successfully problem-solve will be one of your greatest skills, and what will make the greatest impact in your career.
How can you easily, yet efficiently solve a problem? First, how do you recognize a problem and its impact? This course will start with helping you identify problems that arise, and what questions to ask to get at the issue. It will show you how to implement skills to uncover the root of the problem, and how to use your team to collaborate on ideas. It will also teach you creative brainstorming to generate multiple solutions to solve the problem you're facing. You'll also gain guidance on the decision-making process as well. This course will help you build and strengthen your problem-solving techniques so that you can better manage teams, lead through change, and have an influence on the world around you.
What You'll Learn
- Identify problems and recognize their impacts
- Apply the steps of problem-solving in an informed manner
- Generate multiple solutions through creative brainstorming techniques
- Make effective decisions and choose the right course of action
- Implement solutions through an effective implementation plan
- Evaluate outcomes and learn from your results to make adjustments
Key Takeaways
- Knowing how to successfully problem-solve is a skill that can turn a manager into a leader and make an impact on your career.
- Problem-solving begins with recognizing a problem and its impact and asking the right questions to get at the issue.
- Collaborating with your team and using creative brainstorming helps generate multiple solutions to a problem.
- Effective problem-solving includes a decision-making process for making effective choices.
- Strengthening problem-solving techniques helps you better manage teams and lead through change.
Frequently Asked Questions
Who is this course for?
This course is for managers and aspiring leaders who want to build and strengthen their problem-solving techniques so they can better manage teams, lead through change, and have an influence on the world around them.
What will I learn in this course?
You'll learn how to identify a problem and its impact, apply the right problem-solving steps, brainstorm multiple solutions, make effective decisions, implement your plan, and evaluate the outcome to make adjustments.
What topics does the course cover?
The course covers what problem solving is, how to identify a problem, the skills needed to solve problems, techniques for generating multiple solutions, decision-making, creating an implementation plan, and evaluating and learning from outcomes.
How is the course structured?
The course is organized into lessons beginning with an introduction and moving through identifying problems, generating solutions, decision-making, implementation, and evaluation, with Test Your Knowledge checks and a concluding lesson.
What skills will I gain?
You'll gain skills in problem solving, complex problem solving, creative problem solving, environmental problem solving, decision making, and problem management.
Professional Certifications and Continuing Education Units (CEUs)
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
