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Creative Problem Solving
Learn to use creativity to solve problemsPreview the first lesson free — get full access to all 16 lessons.
Advanced Provider : KnowledgeCIty 4 chapters · 16 Lessons · 28m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
When conventional problem-solving methods are no longer giving you the solutions you want, it’s time to get creative. This course on "Creative Problem Solving" will help you develop your creativity skills, and give you actionable methods and tools to help frame, redefine, and ideate solutions. You'll also learn how to structure your environment for more creative inspiration. If you've felt stuck or uninspired in your problem-solving approaches, or need to identify any barriers to your creativity, this course will help you take a different vantage point to your problem-solving.
We may think that only some people are creative, but creativity is a skill that can be learned and developed. This course will help you understand the process of creative problem solving and how to creatively approach problems both individually and as a team. Learn how divergent and convergent thinking work together in the creative process, and how to ask better questions. This course will also provide you with a range of new creative problem-solving techniques you can use to brainstorm and visualize solutions, including mind mapping, synectics, and brain writing. Finally, if you’re still hitting dead ends, this course will help you overcome common obstacles to creativity. You'll come away with fresh perspectives to try, and new and innovative ways to lead your team.
What You'll Learn
- Apply the creative problem-solving process to approach problems individually and as a team
- Distinguish between divergent and convergent thinking and use them together in the creative process
- Use creative techniques including mind mapping, synectics, brainstorming, brain writing, the TRIZ Method, and the SCAMPER Method to generate solutions
- Ask better questions to frame, redefine, and ideate solutions
- Set up your workspace and environment to maximize creative inspiration
- Identify and overcome common barriers and obstacles to creativity
Key Takeaways
- Creativity is a skill that can be learned and developed rather than something only certain people possess.
- Divergent and convergent thinking work together within the creative problem-solving process.
- Techniques such as mind mapping, synectics, brain writing, the TRIZ Method, and the SCAMPER Method can be used to brainstorm and visualize solutions.
- Structuring your environment and workspace can provide more creative inspiration and maximize creativity.
- Identifying barriers to creativity helps you overcome dead ends and find fresh perspectives in problem solving.
Frequently Asked Questions
Who is this course for?
This course is for anyone who has felt stuck or uninspired in their problem-solving approaches, needs to identify barriers to their creativity, or wants a different vantage point when conventional problem-solving methods are no longer giving the solutions they want. It also helps those who want new and innovative ways to lead their team.
What techniques does this course teach?
The course teaches creative problem-solving techniques including mind mapping, synectics, brainstorming, brain writing, the TRIZ Method, and the SCAMPER Method to help brainstorm and visualize solutions.
Do I need to be naturally creative to take this course?
No. The course explains that creativity is a skill that can be learned and developed, not something only some people have.
What will I be able to do after completing this course?
You will understand the creative problem-solving process, be able to apply divergent and convergent thinking together, ask better questions, use new creative tools to uncover solutions, set up your workspace to maximize creativity, and overcome barriers to creativity, coming away with fresh perspectives and innovative ways to lead your team.
Does the course cover problem solving for teams as well as individuals?
Yes. The course helps you understand how to creatively approach problems both individually and as a team, and provides new ways to lead your team.
Professional Certifications and Continuing Education Units (CEUs)
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
