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KnowledgeCity

Developing Critical Thinking Skills

Develop critical thinking skills that will help you with any business decision.
Preview the first lesson free — get full access to all 14 lessons.
Course: On-Demand
Beginner Provider KnowledgeCity  4 chapters ·  14 Lessons ·  32m  in German, English, Spanish, French, Portuguese, Chinese 

Course Description

Thinking critically — asking questions, evaluating information, and coming to unbiased conclusions — will be one of your greatest assets as a leader. This course on "Developing Critical Thinking Skills" will help you identify what skills you can practice to improve your critical thinking, as well as blind spots and types of biases to watch out for as you apply critical thinking to the events and situations around you. With stories and examples, this course shows you where you would see critical thinking in business decisions and strategy, and you'll come away with a better awareness of how to grow as a leader.

Critical thinking is an incredibly important skill to have as a leader making business decisions. Critical thinking looks past individual bias to knowledgeably evaluate the information given around an issue. This course walks you through how to develop critical thinking skills, including how to identify problems and sort through data, how to know what's relevant, and how to ask questions. It also illustrates how critical thinking can be applied to business situations, how it fosters good judgement, and helps you make the right decisions for your team members, customers, and clients. If you want to grow in your career, you'll need to make good, informed decisions — and critical thinking will be your foundation.

What You'll Learn

  • Understand what critical thinking is and the benefits it offers as a leader
  • Apply the steps to effective critical thinking, including identifying problems and sorting through data
  • Recognize the impact of bias in the workplace and the types of biases to watch for
  • Ask complex questions and evaluate data to determine its relevance
  • Develop good judgement and apply critical thinking in decision-making situations
  • Reflect on your actions and apply critical thinking to business decisions and strategy

Key Takeaways

  • Critical thinking means asking questions, evaluating information, and coming to unbiased conclusions.
  • Critical thinking looks past individual bias to knowledgeably evaluate the information surrounding an issue.
  • Applying critical thinking fosters good judgement and helps you make the right decisions for team members, customers, and clients.
  • Effective critical thinking involves identifying problems, establishing significance and priority, asking complex questions, and analyzing outcomes.
  • Making good, informed decisions is foundational to growing in your career, and critical thinking is the basis for it.

Frequently Asked Questions

Who is this course for?

It is aimed at leaders who want to grow in their careers and make good, informed business decisions, helping them improve their critical thinking and develop greater awareness as a leader.

What does this course cover?

It covers what critical thinking is and its benefits, the steps to effective critical thinking, identifying problems and sorting through data, knowing what is relevant, asking complex questions, the impact of bias in the workplace, using good judgement, making decisions, and reflecting on your actions.

What skills will I gain from this course?

The course develops analytical skills, analytical thinking, critical thinking, influencing skills, questioning skills, and study skills.

How does the course teach critical thinking?

It uses stories and examples to show where you would see critical thinking applied in business decisions and strategy, and it includes lessons and Test Your Knowledge checkpoints.

How is critical thinking applied to business?

The course illustrates how critical thinking can be applied to business situations, how it fosters good judgement, and how it helps you make the right decisions for your team members, customers, and clients.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.75

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).