业务流程管理

All businesses strive to function as efficiently, productively, and cost-effectively as possible. This course on “Business Process Management” will give you insight into the life cycle of business processes, as well as how to identify which processes are working well, how to strategically update those that need improvement, and how to create new processes to employ. You'll learn the different phases to the Business Process Management (BPM) life cycle, and gain new vocabulary and new tools to implement as you work with your team to make your business stronger.

Business Process Management (BPM) is an effective way to evaluate that a business’s process flow — from input, to throughput, to final output — is not only efficient, but provides the expected outcomes with low friction. This course will help managers not only understand what BPM is, but how to go about enacting a multi-phase analysis of their business’s processes. This includes analyzing current operational flows and goals, and forming a team to study the impact of current processes. You’ll then learn how to identify bottlenecks and failures, implement new business processes, and test performance going forward. Additionally, this Business Process Management course provides a list of BPM analysis techniques to use to help you make data-driven, informed decisions. Implementing effective management of business processes is a highly-valued skill for managers, and our course can give you the training to accelerate your career.