Easing the Transition to Management

Name: Easing the Transition to Management
Author: Kersten Kelly Brunner

How to effectively move into management.

Preview the first lesson free — get full access to all 6 lessons.

Course: On-Demand

In these lessons, you'll learn how to connect with your team members based on their styles and strengths and identify how to better position yourself as a leader in your organization. We will also go over the importance of knowing when to provide assistance or ask for help, and establishing trust early on to foster accountability from your team. As you ease into your new role as a manager, it's important to get to know the people that work for you so you can become more involved. This takes time, comfort, and various levels of interaction to gain the best understanding of how an employee works. You'll want to focus on getting to know them professionally, but also be aware of their personality, interests, and goals outside work. One of the best ways to learn about people is simply by observing. Spend time with your sales team, as they interact with customers, colleagues, and even workplace settings, such as team lunches. Pay attention to whether they talk or listen more, lead or follow, and how they express themselves. By watching their actions in different situations, you can begin to determine their personalities, communication styles and strengths, what roles they lend themselves to, and what skills they need to develop. To better understand the strengths and styles of your employee ask questions. Most people enjoy discussing their experiences, interactions, and how they conduct business. As their leader, it's your responsibility to learn more about their capabilities. For example, if you want to see how well a salesperson handles rejection, you can ask them a hypothetical question about what they'd do if their best client decided to cancel their contract? Depending on their response, you'll know if this is a skill they've mastered, or one that needs improvement. Your employees have diverse backgrounds and unique talents to get a better understanding of their professional past, ask your team what led them to where they are today. This can help you understand each employee's backstory and their motivation for joining your organization. This kind of sharing may also give your team the opportunity to relate better to each other. A simple, yet effective method of gauging the capabilities of a variety of people is through a control assignment. Delegate the same assignment to each salesperson to see how each one handles it. For example, you can ask each employee to pitch the same customer, which can illustrate the similarities and differences in each team member's approach. This is also an opportunity for feedback and unbiased assessments.

Intermediate Provider : Kersten Kelly Brunner 6 Lessons · 13m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

These lessons discuss several methods for easing the transition to management and demonstrate the importance of learning your team’s strengths and styles while developing appropriate communication skills. You will learn how to set an example to better position yourself as a leader and how to establish trust by being reliable. By the end of this module, you will have a better idea of how to maintain your accountability and preserve your role as a leader.

What You'll Learn

Conduct a SWOT analysis and develop SMART goals
Identify your team's sales styles and strengths
Develop communication skills to build better relationships and report more accurately
Position yourself as a leader and set an example
Establish trust through reliability
Recognize when to give and ask for help

Key Takeaways

Easing the transition to management involves learning your team's strengths and styles while developing appropriate communication skills.
Setting an example helps better position yourself as a leader.
Establishing trust comes from being reliable.
Maintaining accountability helps you preserve your role as a leader.
Stronger communication methods support better relationships and more accurate reporting.

Frequently Asked Questions

What will I learn in this course?

You will learn methods for easing the transition to management, including conducting a SWOT analysis, developing SMART goals, and building communication methods for better relationships and more accurate reporting.

What topics do the lessons cover?

The lessons cover learning your team's sales styles and strengths, developing communication skills, positioning yourself as a leader, learning when to give and ask for help, establishing trust through reliability, and accountability and preservation.

What skills does this course help build?

This course helps build skills in accountability, communications, succession planning, and SWOT analysis.

How does this course help me become a better leader?

It demonstrates the importance of learning your team's strengths and styles, developing communication skills, setting an example to position yourself as a leader, and establishing trust by being reliable.