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谈判入门

了解如何准备和参与谈判
Preview the first lesson free — get full access to all 16 lessons.
课程:随需点播
初级 提供方 Michael D. Ford  5 章 ·  16 节课 ·  31m  语言:阿拉伯语, 德语, 英语, 西班牙语, 法语, 葡萄牙语, 泰语, Chinese 

课程简介

There are going to be times in both your personal life and professional career when you'll have to be part of a negotiation, such as for a new car or a new salary. This "Negotiation for Beginners" course will set you up for success: you'll learn how to prepare for a negotiation, what expectations are required of both parties, and how to identify what you want to get out of it. You'll gain the tools to navigate the negotiation — like how to ask questions and use persuasion — so that you and your counterpart can arrive at the best solution for both parties.

Negotiation opportunities crop up everywhere — but are you making the most of those opportunities when they arise, and getting what you need out of them? Use this “Negotiation for Beginners” training as a primer for negotiation opportunities, whether at work or in your personal life. You'll build a fundamental skill set for negotiation, including learning the importance of negotiation, the role of both parties, and what topics you can negotiate, as well as negotiation tips for beginners. Learn how to make trade-offs, the importance of body language during a negotiation, how to ask questions and sway opinions, and even the value of walking away. Negotiations often seem daunting, but this course will help you build skills and confidence for when the opportunity comes.

您将学到的内容

  • 定义什么是谈判,并认识谈判双方的不同角色
  • 识别成为优秀谈判者所需的基本技能组合
  • 认识自身的利益诉求,并识别对方的利益所在
  • 运用说服性论点、信息引出技巧和利益交换,在谈判中实现有取有予
  • 解读谈判过程中的非语言暗示和肢体语言
  • 评估妥协的作用,并认识到选择退出谈判的价值

关键要点

  • 谈判的机会在个人生活和职业生涯中都会出现,例如购买一辆新车或商讨新的薪资。
  • 为谈判做准备包括了解双方的期望,以及明确自己希望从中获得什么。
  • 优秀的谈判者会运用提问、说服和利益交换等工具,为双方达成最佳解决方案。
  • 肢体语言和非语言暗示在谈判过程中发挥着重要作用。
  • 知道何时妥协,并认识到选择退出谈判的价值,是基本谈判技能组合的一部分。

常见问题

本课程适合哪些人?

本课程是为初学者准备的入门课程,适合那些希望培养基本谈判技能的人,无论是用于工作中的机会还是个人生活中的场合。

我能在本课程中学到什么?

您将学习如何为谈判做准备、谈判双方的角色、哪些议题可以谈判、如何进行利益交换、肢体语言的重要性、如何提问并影响对方的看法,以及选择退出谈判的价值。

参加本课程需要事先具备谈判经验吗?

不需要。这是一门“面向初学者的谈判”课程,旨在作为入门课程,帮助您在谈判机会到来时培养相应的技能和信心。

本课程涵盖哪些技能?

本课程涵盖谈判、议价、商务谈判、谈判策略、谈判培训和价格谈判。

谈判技能可以如何应用?

本课程教授可在个人和职业场合中运用的成功谈判技巧,包括明确您自己的目标和对方的利益所在。