Microsoft Office 2021 Outlook Intermediate: Working with Messages and Contacts

Name: Microsoft Office 2021 Outlook Intermediate: Working with Messages and Contacts
Author: KIwanna Brackett

Learn how to use Outlook options and tools to manage and customize email communication.

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Course: On-Demand

In this lesson, we will review how to share contacts as a message attachment. When working with others inside and outside your organization, there may be times when you need to share information via email. In this lesson, we will look at how you can share contact information you have stored in your Outlook account with others via email. To begin, you open Outlook, and you can navigate to the contacts area in your Outlook account by clicking on the People button in the navigation pane. Here we'll look at three ways you can send contact information via email to others. The first option we'll look at is where you can share your entire contact folder with someone within your organization. To begin, you would click on the Home tab. In the Share group, you would click on Share Contacts. Once you do that, you should see the new email message window open and you'll have your contact folder linked at the bottom. So simply, you would just need to enter the email address of the recipient you plan to send the message to. Type your message in the body area just as normal and click Send to deliver. When you send, you will be given permission to the recipients to view your contact folder. And they can then use that to make contact with individuals you have in your folder. When you click on the To line, you can select to enter contact person you desire to communicate with. And then when you click Send, it's gonna ask you, do you want to share access to your contact folder, given permission for the recipient to view only or read only the information you have in your contact folder? So you can choose the option Yes if you desire to give them access or No if you desire not to. Once you do that, the message will be sent and then the recipient will receive an invitation to access and view your contact folder. Again, this is an option if you're working with sharing information with someone within your organization. If you're looking to share information with someone outside your organization, there are two ways that you can do that. The first option is to go to the contacts area again and open up contact person that you desire to share their information with someone else. You can select under the Contact tab, Actions group, the Forward button, and then choose the option to either share as a business card or share as an Outlook account. Either option will give you the ability to attach the contact information to an email to deliver to someone else. We're gonna choose the first option, As a Business Card. The new message window will open up, as you can see. Now, attached is the business card information. You will enter the recipient's address, and you can click Send then to deliver their contact information in the business card format. If you follow the same steps of going to your Forward button and choose the last option, As an Outlook Account, the process is similar. The only difference is how the contact information is attached. It'll be attached as a folder that they can open and then be able to save that contact in their Outlook account once they receive it. Again, you will enter the recipient's email address and click Send to deliver. The last option that we wanna look at if you're sharing your contact information with someone outside of your organization or within your organization, you can choose to attach it to your email directly from the new email message window. So we're gonna navigate back to our message area, and then we're going to open a new email window. And here you'll go to the Insert tab and then click the Business Card button in the Include group, choose Other Business Cards if you want to identify a new contact, if you haven't sent that information before, or if you shared contact before, you can select them out of the list above. So we're gonna choose the Other Business Card option. And then you should be able to then select the contact person that you desire to share by selecting their name, then clicking OK to attach their information to an email. As stated in the previous options, you would enter the recipient's address, type your message as normal, and then click Send to deliver that message. So that gives you now three potential options to share contact information as an email attachment, whether you are working with someone within your organization or outside your organization. Thanks for watching.

Intermediate Provider : KIwanna Brackett 5 Lessons · 34m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

Microsoft Outlook provides you the option to format content you include in an email message using various formatting functions. In these lessons, you will explore how to can apply a theme to quickly format your message and give it a modern, professional look; and recall and resend messages that may require updates or changes.

We’ll cover how to manage contact information in your Outlook account by exporting and importing information. There may also be times when you need to share information with people from both inside and outside your organization. We’ll look how you can share contact information you have stored in your Outlook account with others via email.

What You'll Learn

Apply formatting options to enhance the content of email messages
Recall and resend messages that require updates or changes
Customize message content using themes and WordArt for a modern, professional look
Import and export contact information in your Outlook account
Share a stored contact list with others as a message attachment

Key Takeaways

Microsoft Outlook provides various formatting functions to format the content you include in an email message.
Applying a theme lets you quickly format a message and give it a modern, professional look.
Outlook lets you recall and resend messages that may require updates or changes.
You can manage contact information in your Outlook account by exporting and importing it.
Contact information stored in your Outlook account can be shared with people inside and outside your organization via email.

Frequently Asked Questions

What does this Outlook intermediate course cover?

It covers formatting message content, recalling and resending messages, applying themes and adding WordArt in messages, importing and exporting contacts, and sharing contacts as a message attachment.

Will I learn how to share my contacts with other people?

Yes. The course shows how you can share contact information stored in your Outlook account with others via email, including people both inside and outside your organization.

Does the course explain how to fix a message after it has been sent?

Yes. It describes how to recall and resend messages that may require updates or changes.

What skills does this course focus on?

It focuses on Microsoft Office, Microsoft Outlook, email management, and message formatting, and relates to the Microsoft Office Specialist (MOS) - Outlook track.

How can I make my emails look more professional in Outlook?

The course covers using formatting options, applying themes, and adding WordArt to customize message content and give messages a modern, professional look.