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Expectations of Accountability
Learn how to build and measure accountabilityPreview the first lesson free — get full access to all 5 lessons.
Intermediate Provider : Jason Weber 5 Lessons · 16m in Arabic, German, English, Spanish, French, Portuguese, Urdu, Chinese
Course Description
To align your team around a common goal, it is important for all members of the team to develop a shared understanding of key expectations. Agreeing on how to communicate, handle conflict, and what success looks like can create an environment where employees feel confident in the work they are doing. Understanding that every employee brings their own unique assumptions, perceptions, and expectations will encourage direct and open communication to ensure each employee on your team has a voice in setting the expectations for your team. When a team is aligned, it creates the opportunity to measure the effectiveness of that team. It will also cultivate an environment of learning when expectations need to be enforced.
In this course, Expectations of Accountability, you will learn how to set and measure expectations within your team. We will explore some strategies for correcting behaviors that do not align with your expectations. As a leader, creating a framework that supports measurement and is clear on overall standards will help you in raising the standards for your team.
What You'll Learn
- Indicate how to hold people accountable within your team
- Set and measure expectations across your team
- Recognize how to measure accountability in your team
- Apply strategies for correcting behaviors that do not align with your expectations
- Describe the impact of proper team alignment
- Create a framework that supports measurement and clarifies overall standards
Key Takeaways
- Aligning a team around a common goal requires all members to develop a shared understanding of key expectations.
- Agreeing on how to communicate, handle conflict, and define success creates an environment where employees feel confident in their work.
- Because every employee brings unique assumptions, perceptions, and expectations, direct and open communication ensures each person has a voice in setting team expectations.
- When a team is aligned, it becomes possible to measure the team's effectiveness and to cultivate learning when expectations need to be enforced.
- Creating a framework that supports measurement and is clear on overall standards helps a leader raise the standards for the team.
Frequently Asked Questions
What will I learn in this course?
You will learn how to set and measure expectations within your team, and explore strategies for correcting behaviors that do not align with your expectations.
Who is this course for?
It is aimed at leaders who want to create a framework that supports measurement, is clear on overall standards, and helps raise the standards for their team.
What topics does the course cover?
The course covers setting expectations, measuring expectations, and enforcing expectations, along with an introduction and a Test Your Knowledge assessment.
What are the learning objectives?
The objectives are to indicate how to hold people accountable, describe the impact of proper team alignment, and recognize how you can measure accountability in your team.
