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Coaching Performance
Evaluate performance and bring the best out of employeesPreview the first lesson free — get full access to all 23 lessons.
Intermediate Provider : Dena Loverde 2 chapters · 23 Lessons · 51m in Arabic, English, Spanish
Course Description
Coaching can be an amazing motivator if done correctly, but can be demotivating if done incorrectly. In this “Coaching Performance” online course, you’ll learn what coaching is and what it is not. You’ll understand the benefits of coaching and mentoring in the workplace, as well as how to coach employees and track the progress of coaching. You’ll discover coaching challenges and activities in the workplace, and how to tell if an employee’s poor behavior is caused by a lack of ability or a lack of motivation.
Managers who possess good coaching skills understand how coaching can inspire their employees’ commitment to change and achieve the organization’s goals. Consistent messaging between the leader and their employees is critical to ensure that employees are motivated to perform. In this course, you’ll learn best practices for implementing an effective coaching performance process. You’ll also learn the importance of follow-up with employees and how they can take part in their own coaching.
What You'll Learn
- Distinguish what coaching is from what coaching is not
- Apply the benefits of coaching and the steps to be an effective coach
- Maximize team effectiveness through coaching
- Provide guidance that helps employees achieve their best performance
- Identify whether poor performance stems from motivation or ability issues
- Involve employees in their own coaching and follow-up process
Key Takeaways
- Coaching can be a powerful motivator when done correctly, but can be demotivating when done incorrectly.
- Managers with strong coaching skills can inspire employees' commitment to change and to achieving the organization's goals.
- Consistent messaging between leaders and employees is critical to keeping employees motivated to perform.
- An employee's poor behavior can be caused by either a lack of ability or a lack of motivation, and the two require different responses.
- Following up with employees and having them take part in their own coaching are important parts of an effective coaching performance process.
Frequently Asked Questions
Who is this Coaching Performance course for?
It is aimed at managers and leaders who want to use coaching to motivate employees, inspire their commitment to change, and help them achieve the organization's goals.
What topics does the course cover?
It covers what coaching is and is not, the benefits of coaching and mentoring in the workplace, how to coach employees and track coaching progress, coaching challenges and activities, and how to tell whether poor behavior is caused by a lack of ability or a lack of motivation.
How does the course teach the coaching performance process?
It walks through the coaching performance steps, including stating what you observed, having the employee confirm their behavior and state expected behavior, identifying ability versus motivation issues, getting the employee to commit to change, setting a follow-up date, and determining next steps if behavior does not change.
What skills will I gain from this course?
The course builds skills in team effectiveness, team leadership, team management, team performance management, teamwork, and performance improvement.
