WhatsApp Business: Features

Name: WhatsApp Business: Features
Author: Dallas Pierce

Learn how to use the WhatsApp Business features

Preview the first lesson free — get full access to all 3 lessons.

Course: On-Demand

Hello, my name is Dallas Pierce and. In these lessons you will learn how to make voice and video calls using WhatsApp Business? You will learn how to create an ad and post it to your social media account. And you will learn about the different. Types of messages for customer interactions. When logged into your app app, click. On the Tools icon on the bottom of your screen. Then scroll down just a little until. You see Reach More Customers. Then let's click advertise. With this option you can create ads directly from your mobile device. You can choose to create an ad from a photo or video on your phone. You can also choose any catalog items that you have created for your products and services. If you have linked your WhatsApp Business account to Facebook, then an ad created here will link to your Facebook account and will also appear in Instagram as well. If you do not use Facebook, you. Can still create an ad here and. It will be displayed on Facebook through your email address. Let's select photo or Video on your. Device, then let's click Continue. On the next screen you have the ability to choose where your image is coming from. You can choose Page Images, Page Videos. Or even use your camera roll. Once you have selected your image, click Done. On the next screen you have the ability to preview your ad. You can add some text. If you would like to add a description for your ad, you can choose to add a special category if this. Relates to credit, employment, housing, social issues, et cetera. You can also choose who your target audience is. You can select a location. You can also choose an age range. As well as gender. Once you have made your selections, select Save Audience. Next you have the ability to choose your budget. As you can see, for $1 a day, the estimated reach is 163 to 471 people per day. You can also choose the duration for your ad. You have the ability to run your. Ad from one to 30 days. Underneath the 30 days you will see how long your ad will run and. What the budget would be. You can also choose the placements for your ad. Will it be Facebook and or Instagram? I do not have my account linked. To Facebook or Instagram, so with this. Method it is choosing to link through Facebook using my email. Next we see Facebook and Instagram. Here is where you have the ability to link your Facebook account and your Instagram account. Next we have the short link option. This will allow you to share a. Link with your customers so they can chat directly with you. You can share a link, copy a. Link, or even generate a QR code. Here you can select the message. As you can see, WhatsApp business has amazing features to allow you to reach your customers and promote your business? Stay tuned for the next lesson where I show you how to use the messaging tools in WhatsApp business? Thanks for watching.

Essential Provider : Dallas Pierce 3 Lessons · 12m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

WhatsApp Business is great for improving customer communication. With voice calling, you can connect with your contacts through WhatsApp for free, regardless of their location. This feature uses your device's internet connection and doesn't consume your mobile plan's allotted minutes. You also have the ability to conduct face-to-face conversations with your WhatsApp Business account using the video call feature. WhatsApp Business also allows you to create ads that can be customized to suit the specific demands of your business, complete with photos, budget, and target audience parameters. You can also use labels, automated messages, and greetings to further connect with your customers.

In these lessons on learning how to use the WhatsApp Business features, you will learn how to initiate voice and video calls using WhatsApp Business. We will also explore how to create an ad from WhatsApp Business and publish it to your social media accounts. By the end of these lessons, you will be able to effectively use WhatsApp Business features to engage with your customers in a whole new way.

What You'll Learn

Initiate voice calls through WhatsApp Business using your device's internet connection
Conduct face-to-face video calls with your WhatsApp Business account
Create ads from within WhatsApp Business with photos, budget, and target audience parameters
Publish WhatsApp Business ads to your social media accounts
Use labels, automated messages, and greetings to connect with customers
Recognize the importance of various message types for customer interaction

Key Takeaways

WhatsApp Business voice calling lets you connect with contacts for free regardless of location, using your device's internet connection rather than your mobile plan's minutes.
The video call feature enables face-to-face conversations through a WhatsApp Business account.
Ads created in WhatsApp Business can be customized with photos, budget, and target audience parameters to suit specific business demands.
Labels, automated messages, and greetings help businesses further connect with their customers.
By the end of the lessons, learners can effectively use WhatsApp Business features to engage with customers in new ways.

Frequently Asked Questions

What will I learn in this course?

You will learn how to initiate voice and video calls using WhatsApp Business, how to create an ad from WhatsApp Business and publish it to your social media accounts, and the importance of various types of messages for customer interaction.

Does WhatsApp Business voice calling use my mobile plan minutes?

No. Voice calling uses your device's internet connection and does not consume your mobile plan's allotted minutes, letting you connect with contacts for free regardless of their location.

Can I create ads with WhatsApp Business?

Yes. WhatsApp Business allows you to create ads that can be customized to suit the specific demands of your business, complete with photos, budget, and target audience parameters, and publish them to your social media accounts.

What topics do the lessons cover?

The lessons cover Reaching More Customers, Messaging Tools, and Calls and Chat.

What skills does this course help develop?

It helps build skills in business communication, business interaction networks, business process, business technologies, videochat, and voice interaction.