Microsoft 365: Outlook Beginner (2023): Reading Mail

Name: Microsoft 365: Outlook Beginner (2023): Reading Mail
Author: Kiwanna Brackett

Review features for managing email communications in Microsoft 365 Outlook

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Course: On-Demand

You welcome to Microsoft 365 Outlook beginners course. In this lesson, we will review how. To read and reply to email messages. My name is Kawana and I will be your instructional guide for this lesson. One way to manage email communication in. Your Outlook account is to regularly review. And read messages received. You can reply to messages received to maintain ongoing communication as well. In this lesson, we will review both reading and replying to messages received. To begin, we'll log into your Microsoft Office 365 account by going to Office and in the navigation area, you'll select the Outlook icon to open your account. Outlook opens in a separate tab. You can begin working within the application. Outlook directs new messages to your inbox and displays them in the Message pane. So here in the message pane is where all the new messages will appear to select a message you received in your account, make sure the Inbox folder is selected and find and click the message you would like to read and review. So here we're on the Inbox, we have it selected and these are the messages that are up under our focused option. If you click Other, you will see messages received here. When you click the message, you can view the message content in the Reading pane. If the message is unread or unopened, you should see a blue vertical bar to the left of the message information that helps you indicate messages that need to be viewed. So here you see the blue vertical bar here lets us know that this message has been unread or it has not been open. Same thing in the other tab as well. Once you click and review the message, the vertical bar will disappear. For example, here is a new message we received. Once I click on it and review. It, and if I click off of. It and click to another message, come back. Now that blue vertical bar is no longer there. When you click on a new message or a message in your message area. Here, you should be able to see. The contents of the message in your Reading pane here to the right. So you can review the content here, or you can double click to open. It if you need to have more. Space to review the message. So now I'm able to review it and see the content that's provided within. The message here in a separate tab. Once you've received email communication, you have. The option to reply to the message by clicking the Reply button that's provided here. Or you can choose the Reply button that's provided here. You can also choose the option to Reply All. That button is provided here. The difference between Reply and Reply All when you click on the Reply button, the response goes to the sender of the message only. If you choose the option Reply All, your response will go to the sender as well as any other recipients that were attached to the original message. You also have the option to forward the message to someone else by clicking the Forward button here or the Forward button here. This gives you the ability to reply to the communication or share a response to the communication with someone else who might need the information. Outlook, by default, provides you with some suggested responses that you can include in your message. So here sounds good, thanks. Okay, sounds good or okay, thank you? You can use these to start the Reply option, or you can click on Reply. Reply all afford to generate your own message. So for example, here, if I choose the option, sounds good, thanks. Once I click here, it begins a reply and it types that suggested Response into the body of the message. I have the option to add additional. Content here and then again click Send. I can choose to Send now or. Send later using the drop down arrow. If I desire to close that for a second and go back. If I desire to write my own response. When I click Reply, a blank area. Will open that gives me the ability to type my own message. The original message will be listed below. So in this example, we're going to reply to the message requesting a follow. Up time to meet, and then we're. Just going to send our response to. The sender of the original message. If, again we choose to forward it to someone, we could choose Forward, or if we choose Reply All, it would go to any other individuals that were copied on the original message. Once you have typed your message and. Chosen which way in which you plan. To reply, you can click Send to. Deliver that message to the recipient of that intended message. So I'm going to click Send, and. Now my message should have been delivered. We can confirm that by clicking on the Sent Items folder, and we see here that that message was sent to the original sender of the first message. So this gives you an option of how to review and read any email messages you receive, how to understand or be able to interpret what messages have not been read, and how to reply to messages that you've received. Stay tuned for the next lesson where we will review how to pin and flag email messages. Thanks for watching. Bye.

Beginner Provider : Kiwanna Brackett 3 Lessons · 22m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

Microsoft 365 Outlook provides various options for viewing messages received, and determining who you would like to deliver your reply message to. In these lessons, you will learn how to manage email communication to effectively read, reply, and flag messages for follow-up later. Microsoft 365 Outlook provides features such as flagging and pinning to remind you to follow up on messages based on the level of importance. We will also cover how to use message options to control what happens when you perform certain actions while managing your emails such as moving and deleting items. By the end of these lessons, you will have the foundational knowledge needed to review and manage email communication received in your Outlook account.

What You'll Learn

Read and reply to email messages received in Outlook
Pin and flag important email messages to remind you to follow up
Access and manage message options in Outlook
Control what happens when moving and deleting email items
Manage email communication to effectively read, reply, and flag messages for follow-up

Key Takeaways

Microsoft 365 Outlook provides various options for viewing received messages and choosing who to deliver your reply to.
Flagging and pinning help remind you to follow up on messages based on their level of importance.
Message options let you control what happens when you perform actions such as moving and deleting items.
By the end of these lessons, you will have the foundational knowledge needed to review and manage email received in your Outlook account.

Frequently Asked Questions

What will I learn in this course?

You will learn how to read and reply to email messages in Outlook, pin and flag important messages for follow-up, and access and manage message options.

What topics do the lessons cover?

The lessons cover Reading and Replying to Email Messages, Pinning and Flagging Email Messages, and Accessing and Managing Message Options.

Is this course suitable for beginners?

Yes. This is a beginner-level Microsoft 365 Outlook (2023) course that provides the foundational knowledge needed to review and manage email communication received in your Outlook account.

What skills will I gain?

You will gain skills in Microsoft Outlook, email management, email software, Microsoft 365, the Outlook Web App, and Windows Mail.

How do flagging and pinning help in Outlook?

Outlook provides flagging and pinning features to remind you to follow up on messages based on their level of importance.