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Handling Workplace Pressure
Learn to overcome adversity and handle the pressure that arisesPreview the first lesson free — get full access to all 7 lessons.
Intermediate Provider : Karen Krantz 7 Lessons · 19m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
Processing information while under pressure can be a difficult task, so we often simplify information which also simplifies our decisions. This is a kind of mental shortcut called bias, but if we don’t critically review our thinking, bias can cause us to make ineffective choices. In this course, you’ll also explore which biases to watch out for and how you can avoid them with critical thinking. When you’re still exploring your solutions, it’s essential to think about the questions you ask and how they can bring useful answers.
Our course, Handling Workplace Pressure, will help you overcome biases through critical thinking. Stay focused by using problem-solving techniques, and learn to prioritize tasks under pressure by using planning tools. We’ll determine key components of problems and creatively solve them while overcoming interruptions, and avoiding distractions under pressure. We’ll talk about asking explorative questions and gathering information to understand what workplace solutions are needed when issues arise.
What You'll Learn
- Conduct explorative research and ask the right questions to gather information about workplace solutions
- Assess opportunity cost when making decisions under pressure
- Apply creative problem-solving techniques to analyze and solve problems
- Identify biases and overcome them through critical thinking
- Stay focused under pressure while overcoming interruptions and avoiding distractions
- Prioritize tasks under pressure using planning tools
Key Takeaways
- Under pressure we often simplify information through mental shortcuts called bias, which can lead to ineffective choices if not critically reviewed.
- Critical thinking helps you recognize which biases to watch out for and how to avoid them.
- The questions you ask while exploring solutions shape how useful the answers you receive will be.
- Problem-solving and planning tools help you stay focused and prioritize tasks when working under pressure.
- Assessing opportunity cost is an important part of making decisions under pressure.
Frequently Asked Questions
What will I learn in Handling Workplace Pressure?
You'll learn to overcome biases through critical thinking, stay focused with problem-solving techniques, prioritize tasks under pressure using planning tools, conduct explorative research, assess opportunity cost in decision-making, and apply creative problem-solving techniques to analyze problems.
What topics does this course cover?
The course covers staying objective, staying focused, asking the right questions, opportunity costs under pressure, and knowing where to begin, followed by a knowledge test.
What skills does this course help develop?
It helps develop critical thinking, handling confrontation, influencing skills, stress management, sensitivity training, and counseling techniques.
How does the course address bias?
It explains that processing information under pressure leads us to simplify it through mental shortcuts called bias, and teaches which biases to watch out for and how to avoid them using critical thinking.
