User-Friendly Forms and Feedback

Name: User-Friendly Forms and Feedback
Author: Anne Ross

Design user-friendly website forms and feedback

Preview the first lesson free — get full access to all 3 lessons.

Course: On-Demand

A web form is a place where users enter data or personal information that's then sent to a server for processing. For example, users can provide their name and email address to sign up for a newsletter or place an order or simply just for someone from the company to contact them. The relationship between user experience and website form design is an unbreakable force. A successful website form relies on a polished user experience. But how do web creators identify whether or not the website form is providing a positive experience? The most basic ingredient for a successful website form is the users decision to complete it. Here, we'll talk about some of the form guidelines to help ensure positive user experience. First, break the form into multiple steps, so you don't overwhelm the user. When you do this, it's advisable to add some sort of progress tracker. If the user is presented with page after page after page with no end in sight, they'll be more likely to leave your form and even leave your site. Providing a finish line gives them a goal to work toward and gives them a general idea of how long the process will take. Second, use single column forms. Keeping your fields in a single column is typically the most efficient form design. Users wanna get through a form as quickly as possible with the fewest steps. And forms with multiple columns add more complication to the experience. Next, make forms compatible with autofill. Autofill is a profile with the users commonly used information. It usually includes data, such as names, emails, addresses and credit card information. This feature is extremely useful for streamlining the form process because the user just has to choose which profile they want to use and all the basic data is autofilled for them. Finally, put the easiest information first, so the users commit to completing the form and use as few fields as possible. In the next lesson, we'll talk about form design, so stay tuned. Thank you for watching this lesson on UX form guidelines.

Beginner Provider : Anne Ross 3 Lessons · 11m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

In these lessons, you will learn about UX form guidelines, including how you should organize your forms and what information to group together. You will also learn how to design your forms to make them appealing to visitors. We’ll cover the relationship between user experience and website form design, the essential elements of a successful website form, and incentives for getting users to actually complete your forms all the way through the end.

You will also learn about the typical parts of a basic form, including structure, input, labels, actions, and feedback. Finally, we’ll discuss how to structure a form logically by grouping questions to make them easier for users to work through, and how to enable autofill on forms for even quicker completion.

What You'll Learn

Identify the components of a basic form, including structure, input, labels, actions, and feedback
Understand what makes a form user-friendly and appealing to visitors
Apply UX form guidelines to organize forms and group related information
Structure forms logically by grouping questions so users can work through them more easily
Enable autofill on forms for quicker completion
Incentivize users to complete a form all the way through to the end

Key Takeaways

User experience and website form design are closely related, and good design makes forms appealing to visitors.
A basic form is made up of typical parts including structure, input, labels, actions, and feedback.
Grouping related questions helps structure a form logically and makes it easier for users to work through.
Enabling autofill allows users to complete forms more quickly.
Incentives can encourage users to complete a form all the way through to the end.

Frequently Asked Questions

What does this course cover?

It covers UX form guidelines, the relationship between user experience and website form design, the essential elements of a successful website form, the typical parts of a basic form (structure, input, labels, actions, and feedback), how to structure a form logically by grouping questions, how to enable autofill, and incentives for getting users to complete forms.

What are the main objectives of this course?

To identify the components of a basic form, understand what makes a form user-friendly, and know how to incentivize users to complete a form.

What lessons are included?

The course includes three lessons: UX Form Guidelines, Form Design, and User Feedback.

What skills will I build in this course?

The course builds skills in form design, form layout, instructional design, user controls, user feedback, and web usability.

How can this course help improve form completion rates?

It teaches incentives for getting users to complete forms all the way through, how to group questions to make forms easier to work through, and how to enable autofill for quicker completion.