Skip to content
KnowledgeCity

360-Degree Feedback and Its Value

Discover 360-Degree Feedback and its value to employees and your organization
Preview the first lesson free — get full access to all 6 lessons.
Course: On-Demand
Intermediate Provider Jason Stratman  6 Lessons ·  17m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

Many managers want to maximize worker potential, but don’t know how to assess their employee’s performance through tools like 360-Degree Feedback. This course discusses how 360-degree assessments can provide insight into major areas where members of your team are excelling and places where they can make substantial improvements. You will learn how to collect information from multiple people, including your company’s internal and external stakeholders. These lessons also detail the complexities of blind spots and communication in the context of performance management. When you use them correctly, 360-degree assessments can help guide development opportunities for your employees, and by extension your company.

These lessons on 360-Degree Feedback and Its Value will help you discover the benefits of implementing a structured feedback system to improve employee performance. At the end of these lessons, you will understand the general process of completing 360-degree assessments and how they add value to an organization.

What You'll Learn

  • Define the 360-Degree Feedback process and its purpose and objectives
  • Use 360-degree feedback to manage and assess employee performance
  • Collect performance information from multiple internal and external stakeholders
  • Identify the benefits of implementing a structured 360-Degree Feedback system
  • Recognize the challenges and criticisms of 360-Degree Feedback
  • Address blind spots and communication issues in the context of performance management

Key Takeaways

  • 360-degree assessments can reveal major areas where team members are excelling and places where they can make substantial improvements.
  • 360-degree feedback involves collecting information from multiple people, including a company's internal and external stakeholders.
  • The course addresses the complexities of blind spots and communication within performance management.
  • When used correctly, 360-degree assessments can guide development opportunities for employees and, by extension, the organization.
  • A structured feedback system can add value to an organization and improve employee performance.

Frequently Asked Questions

Who is this course for?

It is designed for managers who want to maximize worker potential but don't know how to assess their employees' performance through tools like 360-Degree Feedback.

What does this course cover?

It covers defining the 360-Degree Feedback process, its purpose and objectives, how feedback is used to manage performance, and the benefits and challenges of 360-Degree Feedback, including blind spots and communication in performance management.

What will I understand by the end of the course?

By the end of these lessons, you will understand the general process of completing 360-degree assessments and how they add value to an organization.

What skills does this course help develop?

It helps develop critical thinking, performance appraisal, and performance management skills.

How is the course structured?

The course includes lessons on an Introduction, Defining 360-Degree Feedback, Purpose and Objectives, 360-Degree Feedback and Performance Management, Benefits and Challenges, and a Test Your Knowledge section.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).