(upbeat music) Innovation, disruption and change are essential to the growth of any business. In these lessons, you will learn what it takes to be an agile leader and what strategic agility is, as well as key differences between strategic and operational agility. A changing business environment is a key factor that contributes to organizational innovation and uncertainty. Change is constant and necessary for any business. Most organizations go through some type of disruption or change every year. Let's discuss some of the changes and disruptions that can contribute to organizational uncertainty in a global business environment. Advancements in technology have revolutionized consumer behavior and the way businesses operate. Businesses used to be completely brick and mortar. And now with a click of a button, most transactions can be done online. Marketing and advertisement agencies that once specialized in print have had to completely shift their focus to digital technologies and social media. Technological advancements have also transformed supply chain management. Most companies used to only have access to local or regional suppliers, and now they're more readily available from all over the world. Another significant impact to the average business environment is the changing labor force. Over the next few decades, the workforce will change dramatically. Older generations, such as Baby Boomers and Generation X will eventually retire from the workforce while Millennials and Generation Z take over. Your average workplace procedures will likely be confronted with new methods and innovations. Another trending change is remote work or working from home. Due to the COVID 19 pandemic, there's been a major shift toward more employees working remotely. According to articles by Forbes, it's estimated that up to 70% of US employees could be doing some amount of remote work by 2025. In 2018, only 7% of civilian employees had the option for remote work. This is a major shift that most organizations have had to navigate. And there are a few common questions that arise when it comes to initiating remote work, such as will employees be as productive working from home? Do they have the equipment and technology to be successful working from home? Will meetings and communication with consumers and employees be as effective in a virtual setting? Does the company have the bandwidth to effectively support this transition? What does this mean for office real estate? These are all challenging questions your organization may face because of a changing business environment. Since 2000, over 50% of Fortune 500 companies have ceased operations. This could be due in large part to those companies not being able to adjust to workplace evolutions. Your leadership must be prepared for significant changes, not only within your organization, but the environment around you. If you aren't prepared to anticipate and manage change, there's a significant risk of being left behind.