Preparations and Tools for Communication at Work

Name: Preparations and Tools for Communication at Work
Author: Sarit Levy

Discover how you can best prepare yourself for speaking with others.

Preview the first lesson free — get full access to all 4 lessons.

Course: On-Demand

(upbeat music) What considerations can you make when preparing to communicate with someone within your organization? In these lessons, we'll look at maintaining a professional presence and communicating confidently. Mindful exercises can help you keep your focus on the present. Leaders who help provide mindfulness resources, like a space or lounge where employees can think, games to exercise the mind, or a coffee machine to enjoy, help to facilitate mindfulness by decreasing stress. In the workplace, we generally want to be able to focus on our work, but also feel some relief. This can take the form of stretching, taking a break, grabbing a healthy snack, and consciously making choices that will benefit us. A positive balance between work and a personal life will help boost productivity. More specifically, mindfulness allows for greater concentration in areas that may require greater strategic thinking or decision-making. For example, when you are calm and focused, you can communicate your thoughts in a cohesive manner, which will make the receiver more receptive to you. Productivity can be affected when you aren't focused, and since there are greater distractions in a virtual environment, it's important to sometimes take a mindfulness hour. A mindfulness hour is when you take an hour to escape from distractions. You can focus, not take phone calls, and turn off your text messages to allow complete and total concentration. Afterwards, you can also do some social activities like yoga, going for a walk, or even having a cup of tea, whether with a friend or coworker. This allows you to communicate, express feelings, and to prepare yourself for the remaining part of your workday. The concept of mindfulness involves being focused and aware when it comes to everything you do at your office or involving your work. Being mindful takes a lot of practice, but helps to reduce stress, improve effectiveness, mitigate mistakes, and enhance creativity. Making lists and completing one thing at a time can help to prepare your mind for its next journey. Being grateful and humble can help you become more mindful at work. Breathing exercises are another method for keeping yourself calm and focused on your work. If you don't relax, you could lose sight of the bigger picture and miss deadlines. Essentially, the goal of mindfulness isn't to stop thinking or empty the mind, but rather to allow clarity and focus so that each item is completed. This group of mindful exercises will help you with other aspects of your life, resulting in better work performance. Standing upright and sitting comfortably, recognizing how you breathe, how deeply and for how long, and focusing on being nice to yourself, being self-aware and kind to others. Each of these meditative exercises helps to prepare you for days to come and clear decision-making. The notion of achieving mindfulness and meditation plays just as much a role in the juggle of work-life balance as it does in the office, since it all leads to productivity or a lack of it, depending on how you operate.

Intermediate Provider : Sarit Levy 4 Lessons · 10m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

Let’s look at some tips you can use for when you want to speak with your coworkers and customers. We’ll go over some mindfulness exercises you can use to feel refreshed. You’ll also learn how you can cultivate a professional presence for yourself and your company, and how you can boost your own confidence levels.

What You'll Learn

Practice mindfulness exercises to keep yourself from feeling drained or refreshed at work
Cultivate a professional presence for yourself and your company
Apply strategies for confident communication
Boost your own confidence levels when speaking with coworkers and customers
Use preparation tips for communicating with coworkers and customers

Key Takeaways

Mindfulness exercises can help you feel refreshed and keep yourself from feeling drained.
Having a professional presence is important for both yourself and your company.
Confident communication can be developed through specific strategies.
Preparation and the right tools support communication with coworkers and customers.

Frequently Asked Questions

What does this course cover?

It covers tips for speaking with coworkers and customers, mindfulness exercises to feel refreshed, cultivating a professional presence for yourself and your company, and strategies for confident communication.

What skills will I gain from this course?

The course is associated with skills including Business Communication, Communicating With Patients, Employee Coaching, Employee Communications, Employee Consultation, and Workplace Wellness.

What topics are included in the lessons?

The lessons are Mindfulness, Professional Presence, Confident Communication, and Test Your Knowledge.

Why are mindfulness exercises part of a communication course?

The course presents mindfulness exercises you can use to feel refreshed and to keep yourself from feeling drained while communicating at work.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

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