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The Art of Negotiation
Work your way around obstacles and negotiate successfully.Preview the first lesson free — get full access to all 93 lessons.
Essential Provider : Robert Ash 14 chapters · 93 Lessons · 2h 9m in Arabic, English
Course Description
Most people are afraid to negotiate, but that's simply because they lack the skills or tools. Negotiation can be learned and practiced, and this course on "The Art of Negotiation" is a comprehensive guide, whether you're just beginning or want to improve your negotiation strategies. You'll learn the basics of motivation and what drives the need for negotiation, different styles of conflict resolutions, and the role of authority and power. You'll also be taken step-by-step through the negotiation process, and learn techniques you can apply to achieve your goals so you can come out with a win-win solution for both parties.
There's a lot more to negotiation than just haggling over a price, as this course will show you. Behavioral factors like values, perception, and attitude can affect negotiation, as well as motivational factors, like what your needs are and your drive to get them satisfied. You'll also learn strategy and planning for negotiation, including goal-setting and information-gathering, and how to establish dominance. Improve negotiation skills with tactics and approaches — like using silence and emotional detachment, setting floors and ceilings, and the Salami approach — to get to a win-win result, and to build bridges for future negotiations. The only way to get better at negotiations is to do it, and this course will give you the confidence to jump right in.
What You'll Learn
- Learn what negotiation is, why it matters, and how negotiations are conducted
- Apply negotiation skills, tactics, and strategies such as using silence, emotional detachment, setting floors and ceilings, and the Salami approach
- Identify behavioral factors (values, personality, perception, attitude) and motivational factors that affect negotiation
- Work through the four-step negotiation process, including preparation, goal-setting, and information-gathering
- Distinguish different conflict resolution styles and when to use them
- Establish dominance and use authority and power during a negotiation
Key Takeaways
- Negotiation is a skill that can be learned and practiced, not something to fear, and this course suits both beginners and those improving existing strategies.
- There is more to negotiation than haggling over price; behavioral factors like values, perception, and attitude, along with motivational factors like needs and drive, all influence outcomes.
- Effective negotiation follows a structured process, including strategy, planning, goal-setting, and information-gathering, aimed at reaching a win-win solution for both parties.
- Tactics such as using silence, emotional detachment, setting floors and ceilings, and the Salami approach can help reach a win-win result and build bridges for future negotiations.
- The course covers the role of authority and power and how to establish dominance during a negotiation.
Frequently Asked Questions
Who is this course for?
It is a comprehensive guide for anyone, whether you are just beginning negotiation or want to improve your existing negotiation strategies.
What topics does the course cover?
It covers the basics of motivation and the need for negotiation, different conflict resolution styles, the role of authority and power, the negotiation process step by step, behavioral and motivational factors, communication, strategy and planning, and tactics such as using silence, emotional detachment, setting floors and ceilings, and the Salami approach.
What skills will I gain from this course?
You will gain skills in negotiation, bargaining, business negotiation, content negotiation, negotiation strategies, and negotiation training, including tactics and approaches to reach win-win results.
Do I need prior experience to take this course?
No. The course is designed whether you are just beginning or want to improve your negotiation strategies, and it aims to give you the confidence to jump right in.
How is the negotiation process structured in this course?
The course teaches the four steps of negotiation and takes you step by step through the process, including how to prepare and set goals and gather information.
