(upbeat music) What components make up the backbone of the strategic plan? We'll now go over vision and mission statements, how to set up and align goals with the strategic plan, and how to analyze the plan and communicate the strategy. If strategic thinking involves analyzing internal and external factors that affect a business, its processes, customer experience, and so on, then the strategic plan is the framework that takes all of this information and puts it into practice. It's similar to a development phase. It uses the important information that's been gathered and examined. A strategic plan consists of five key components: a vision statement, a mission statement, goals and objectives, an action plan, and a plan to review details with estimated timelines for updates. But what do all these components look like and how did they work in the strategic plan itself? First, let's look at vision and mission statements. A vision statement is a statement that guides an organization to achieve its ultimate goals. It gives the organization purpose and continuously guides its leaders towards their beliefs. A good vision statement should be short, simple, specific to the business, and include the organization's ambitions. Let's examine the vision statements of a pair of popular companies. McDonald's vision statement is "to be the best quick service restaurant experience. "Being the best means providing outstanding quality, "service, cleanliness and value, "so that we make every customer in every restaurant smile." Notice how this vision statement is constructed like a checklist. They need to prove that they're the best, so McDonald's clarifies why, because of their quality service, cleanliness, and value. Then there's Ikea whose vision statement is "our vision is to create a better everyday life "for many people." That's aspirational, short, and to the point. More than that, it sets the tone for the company and makes it clear that they're in the market to offer low price quality furnishings that suit everyone's lifestyle. But a vision is only half the battle. What about the reality, the mission? Creating a mission statement is crucial to an organization's direction and purpose. It's different from a vision statement because it clearly states what your organization does. It's a reflection of your organization's leadership, and it always answers the following two questions: What does your business do? And who does it benefit? It tells your customers and employees who you are and why. Let's look at Spotify's mission statement and break it down. "To unlock the potential of human creativity "by giving a million creative artists the opportunity "to live off their art and billions of fans the opportunity "to enjoy and be inspired by it." This explains what they do, they unlock the potential of human creativity. How they do it, they give an opportunity. Who they do it for, the creative artists and their fans. And the value that they provide, artists are able to make a living off their art, which fans enjoy and are inspired by. As long as your mission statement covers those four main elements, the what, how, who, and value, in one way or another, this will give you direction for what the strategic plan needs to achieve.