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KnowledgeCity

How to Lead an Organization Through Uncertainty

Learn the skills needed to lead your organization through times of uncertainty
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Advanced Provider Erin Shankie  5 Lessons ·  13m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

In challenging times, the balance between organizational operations and human capital will ensure your team is able to meet goals. This balance is referred to as systems thinking, and it’s a way to keep your organization looking at future possibilities based on what currently exists in a business environment.

The human capital component of systems thinking relies heavily on teamwork for responding to challenges. Using a mission or vision to guide your organization will keep everyone focused on the same outcome. For leaders, it’s important to provide ongoing information, keep communication clear, and stay engaged.

Teamwork and collaboration also encourage more innovation, set the groundwork for efficient processes, and create the space for improved communication. They also cultivate a culture of trust, which in turn leads to higher employee retention rates and increased efficiency.

While being reactive may be necessary in VUCA times, implementing changes should take place both before and during challenging periods. Having a common purpose, clear roles, and effective processes can help your organization evolve.

In these lessons on How to Lead an Organization Through Uncertainty, you’ll learn what’s needed to lead a well-prepared organization and how teams within an organization can successfully work together. You’ll also learn why collaboration is important and how it can promote learning throughout an organization. Finally, you’ll learn how to lead your organization to be forward-focused to adapt and evolve in times of uncertainty.

What You'll Learn

  • Describe systems thinking as a way to balance organizational operations with human capital and keep your organization focused on future possibilities
  • Build a culture of trust through teamwork and collaboration to support higher employee retention and increased efficiency
  • Identify how to reset priorities so your organization can adapt and evolve in times of uncertainty
  • Lead a VUCA-ready, well-prepared organization with a common purpose, clear roles, and effective processes
  • Collaborate through chaos by enabling teams within an organization to work together successfully
  • Adapt your organization to be forward-focused, promoting learning and innovation throughout

Key Takeaways

  • Systems thinking balances organizational operations and human capital so teams can meet goals while looking ahead to future possibilities.
  • Using a mission or vision keeps everyone in the organization focused on the same outcome.
  • Teamwork and collaboration encourage innovation, support efficient processes, and improve communication.
  • A culture of trust leads to higher employee retention rates and increased efficiency.
  • Implementing changes both before and during challenging VUCA periods helps an organization evolve through a common purpose, clear roles, and effective processes.

Frequently Asked Questions

What will I learn in this course?

You will learn what's needed to lead a well-prepared organization, how teams can successfully work together, why collaboration is important and how it promotes learning, and how to lead your organization to be forward-focused so it can adapt and evolve in times of uncertainty.

What topics do the lessons cover?

The lessons cover an Introduction, Being a VUCA-Ready Organization, Collaborating Through Chaos, Adapting Your Organization for the Better, and a Test Your Knowledge assessment.

What is systems thinking as described in this course?

Systems thinking is the balance between organizational operations and human capital that keeps your organization looking at future possibilities based on what currently exists in a business environment, relying heavily on teamwork to respond to challenges.

What skills does this course help develop?

It supports skills including Adaptive Leadership, Organizational Awareness, Agile Leadership, Organizational Development, Organizational Leadership, and Organizational Learning.

Why does the course emphasize collaboration and trust?

Teamwork and collaboration encourage more innovation, set the groundwork for efficient processes, and improve communication, while cultivating a culture of trust that leads to higher employee retention rates and increased efficiency.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.