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Addressing and Preventing Marginalization
Amplify marginalized voices through inclusivity and accountabilityPreview the first lesson free — get full access to all 8 lessons.
Beginner Provider : KnowledgeCity 8 Lessons · 23m in Arabic, English, Spanish
Course Description
In this course on Addressing and Preventing Marginalization, you’ll learn how to make your workplace more equitable and welcoming for everyone. Even when a company values diversity, some employees can still feel unheard or left out of opportunities. You’ll see how this happens in everyday conversations, leadership decisions, and company policies—and what you can do to change it.
You’ll learn how small actions, like who gets to speak in meetings or who gets invited to key projects, can make a big difference in whether employees feel included. You’ll also explore how hiring and promotions affect diversity at every level and why leaders need to take responsibility for making workplaces fair. Plus, you’ll learn about benevolent marginalization, which happens when people try to help but unintentionally hold others back. By the end of this course, you’ll be able to make changes that matter. Whether it’s supporting Employee Resource Groups, improving workplace policies, or creating fair opportunities for all employees, you’ll have the tools to build a stronger, more inclusive team.
What You'll Learn
- Apply communication techniques and strategies that promote belonging in the workplace
- Recognize and address benevolent marginalization that unintentionally holds employees back
- Assess how leadership upholds accountability for creating fair, inclusive workplaces
- Develop policies and resources to support marginalized employees, including Employee Resource Groups
- Identify how everyday conversations, leadership decisions, and company policies affect inclusion
Key Takeaways
- Even when a company values diversity, some employees can still feel unheard or left out of opportunities.
- Small actions, such as who gets to speak in meetings or who is invited to key projects, can significantly affect whether employees feel included.
- Hiring and promotions affect diversity at every level, and leaders need to take responsibility for making workplaces fair.
- Benevolent marginalization happens when people try to help but unintentionally hold others back.
- Supporting Employee Resource Groups, improving workplace policies, and creating fair opportunities help build a more inclusive team.
Frequently Asked Questions
What will I learn in this course?
You will learn how to make your workplace more equitable and welcoming by applying communication techniques that promote belonging, recognizing and addressing benevolent marginalization, assessing how leadership upholds accountability, and developing resources to support marginalized employees.
What is benevolent marginalization?
Benevolent marginalization happens when people try to help but unintentionally hold others back. The course teaches you how to recognize and address it.
What topics does this course cover?
The course covers strategies for creating an inclusive workplace, communication strategies for inclusive workplaces, recognizing and addressing benevolent marginalization, leadership accountability for inclusion, and policies and resources for supporting marginalized employees.
What skills will I gain from this course?
You will build skills in communication strategies, diversity and inclusion, and workplace diversity.
How is the course structured?
The course includes an introduction, lessons on inclusive workplace and communication strategies, benevolent marginalization, leadership accountability, and supporting policies and resources, along with Test Your Knowledge checkpoints.
Professional Certifications and Continuing Education Units (CEUs)
HR Certification Institute® (HRCI®)
Recertification Credits: 0.5
Project Management Institute (PMI®)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
