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Responding to Cyberbullying and Digital Harassment
Take decisive action to address and prevent digital harassment.Preview the first lesson free — get full access to all 9 lessons.
Essential Provider : KnowledgeCity 9 Lessons · 24m in Arabic, English, Spanish
Course Description
This course on Responding to Cyberbullying and Digital Harassment gives you actionable strategies to address inappropriate behavior in digital spaces. You’ll learn to accurately document incidents, report them through the appropriate channels, and access external resources, such as legal aid and counseling services, when internal mechanisms fall short. This course highlights proactive strategies for addressing cyberbullying, supporting employees, and maintaining a respectful workplace.
Through case studies and example scenarios, this course shows you how to handle challenges while maintaining professionalism and empathy. You’ll gain insights into rebuilding trust after incidents and creating long-term strategies for building inclusivity and mutual respect. This course also explores policy development and the review process, both of which keep your workplace guidelines relevant and practical. By addressing the root causes of digital harassment and giving employees tools for conflict resolution, you can create a work environment where collaboration thrives, innovation flourishes, and employees perform at their best.
What You'll Learn
- Document incidents of cyberbullying effectively and accurately
- Report harassment incidents through internal company channels
- Access external support such as legal aid and counseling when internal mechanisms fall short
- Support colleagues affected by cyberbullying in the workplace
- Handle accusations of cyberbullying or harassment with professionalism and empathy
- Restore and maintain a positive work environment following harassment incidents
Key Takeaways
- Effective responses to cyberbullying begin with accurately documenting incidents and reporting them through appropriate channels.
- When internal mechanisms fall short, external resources such as legal aid and counseling services can provide additional support.
- Managers and colleagues play a key role in supporting victims and maintaining a respectful workplace.
- Addressing the root causes of digital harassment and giving employees conflict-resolution tools supports collaboration and innovation.
- Policy development and a review process keep workplace guidelines relevant and practical over the long term.
Frequently Asked Questions
Who is this course for?
It is for employees, managers, and colleagues who want to respond to cyberbullying and digital harassment, support affected coworkers, and maintain a respectful workplace.
What does this course cover?
It covers documenting and reporting incidents, accessing external resources and legal support, responding to cyberbullying as a victim, how managers and colleagues can support victims, handling accusations of harassment, and restoring a positive work environment.
What skills will I gain?
You will build skills in incident reporting, interpersonal communications, and conflict resolution.
How is the course structured?
It is organized into lessons that include an introduction, instructional topics, and Test Your Knowledge checks, using case studies and example scenarios to illustrate how to handle challenges with professionalism and empathy.
Does the course address workplace policy?
Yes, it explores policy development and the review process to help keep workplace guidelines relevant and practical.
Professional Certifications and Continuing Education Units (CEUs)
HR Certification Institute® (HRCI®)
Recertification Credits: 0.5
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
