Outlook 2021: Working with Messages

Name: Outlook 2021: Working with Messages
Author: KIwanna Brackett

Learn the basic skills needed to create and manage email communication using Microsoft Outlook.

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Course: On-Demand

Welcome to Microsoft Outlook 2021 Course for Beginners. In this lesson, we will review how to create and send email messages in Outlook. To begin, you'll open Outlook, and on the Home tab, you'll click the New Email button to start a new email message. Or, you can use the keyboard shortcut, which is Control+N to open the new message window. To send an email message in Outlook, you will need to enter the following information. You'll first enter the email address for the recipient or recipients of the message that you're sending. To do that, in the To line, you'll enter the email address for the primary person that will receive the message or the message is directed to. In the Cc line, which stands for carbon copy, you will send a copy of a message to another person, who may need it for information only, or in the Bcc line, which stands for blind carbon copy, you will send a blind copy of the message to another person. The difference between Cc and Bcc is the primary person receiving the message will not see the email address of the individual that was entered in the Bcc line. After you've entered the email addresses, you will next enter the subject of the message in the Subject line, and then you will compose your email message in the body. Once you have completed all of that information, you will click Send to deliver the message. Let's practice. We will send a message to a coworker, requesting to schedule a meeting to discuss a company event. In the To line, we will enter the email address of the recipient. For this particular practice, we will not use Cc or Bcc, but next we will enter the subject of our email in the Subject line. After you enter the subject, you will type the message. We're gonna send a message to Kelly, and we want to see if you are available to meet next week to begin planning the upcoming open house event. So we will put that information in the body of the message. Once you've entered the email address, the subject line, and composed your message, to deliver the message to the intended person, all you have to do is click Send. Those are the steps of creating and sending an email message in Outlook. Thank you for watching.

Beginner Provider : KIwanna Brackett 5 Lessons · 35m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

Email is one of the most widely used tools for business and personal communication. Business communication in particular can be enhanced using the Outlook application tools, functions, and help resources. In this course you will learn how to properly create email communication. We will explore the basic information recommended for an email message and how to create that communication in Outlook.

In this course on Working with Messages in Microsoft Outlook 2021, you will learn how to create and manage email communications using the Outlook application. We will also review how to attach files, insert pictures and links to enhance your email communication.

What You'll Learn

Compose and send email messages in Microsoft Outlook 2021
Identify the basic information to include when composing an email message
Attach files and work with OneDrive to share content
Insert pictures and links to enhance email communication
Read and reply to email messages received in Outlook
Access and manage message options to use the application efficiently

Key Takeaways

Business communication can be enhanced using Outlook's application tools, functions, and help resources.
The course explains the basic information recommended for an email message and how to create that communication in Outlook.
Learners create and manage email communications, including attaching files, inserting pictures, and adding links.
The course covers reading and replying to received messages as well as accessing and managing message options.

Frequently Asked Questions

What will I learn in this course?

You will learn how to compose and send email messages in Outlook, identify the basic information to include in a message, attach files and insert pictures and links, read and reply to received messages, and access and manage message options to use the application efficiently.

Which lessons does this course include?

The course includes lessons on Creating and Sending Email Messages, Attaching Files and Working with OneDrive, Inserting Pictures and Links in a Message, Reading and Replying to Email Messages, and Accessing and Managing Message Options.

What skills does this course help build?

It builds skills in Microsoft Outlook, Email Management, Outlook Add-Ins, Outlook Web App (Email Clients), Windows Messaging, and Microsoft Office Specialist (MOS) - Outlook.

What application version does this course cover?

This course covers working with messages in Microsoft Outlook 2021, teaching you how to create and manage email communications using the Outlook application.