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Delivering Constructive Criticism
Learn how to deliver constructive criticism effectivelyPreview the first lesson free — get full access to all 5 lessons.
Intermediate Provider : Erica Simpson 5 Lessons · 12m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
These lessons on Delivering Constructive Criticism will cover the most important elements of providing constructive criticism to others. You will learn how to get your employees to listen to you by starting off with a calm positivity. You’ll also learn to maximize their potential by bringing up actionable solutions and help them move forward by providing them with clear expectations. Effectively utilizing the skills you will learn here can help you become more effective in how you deliver constructive criticism.
When you give clear directions, respond to an employee’s emotions with empathy, and properly follow up, you have the chance to help them achieve their desired outcome. Constructive criticism doesn’t start or stop with telling somebody what they did wrong. You have the opportunity to start a dialogue, connect with them, and work with them so they can make necessary improvements within their work.
Learning Objectives
What You'll Learn
- Start constructive criticism with calm positivity to get employees to listen
- Provide actionable feedback and solutions that help employees move forward
- Set clear expectations and give clear directions to maximize employee potential
- Handle and respond to an employee's negative emotions with empathy
- Identify the best ways to follow up with an employee after giving feedback
Key Takeaways
- Constructive criticism is most effective when it starts with calm positivity rather than focusing only on what was done wrong.
- Bringing up actionable solutions and providing clear expectations helps employees move forward and maximize their potential.
- Responding to an employee's emotions with empathy and following up properly supports them in achieving their desired outcome.
- Constructive criticism is an opportunity to start a dialogue, connect with the employee, and work together on necessary improvements.
Frequently Asked Questions
What will I learn in this course on Delivering Constructive Criticism?
You will learn the best way to start constructive criticism, how to define and provide actionable feedback, how to set clear expectations, how to respond to emotions with empathy, and the best ways to follow up with an employee.
Who is this course for?
It is for people who deliver constructive criticism to others, such as those giving feedback to employees, and want to become more effective at it.
How should constructive criticism be started according to this course?
The course teaches starting with a calm positivity, since constructive criticism doesn't start or stop with telling somebody what they did wrong but is an opportunity to start a dialogue and connect with them.
What topics or lessons does this course cover?
The lessons include Introduction, Starting with a Positive, Providing Actionable Feedback, Handling Negative Emotions, and a Test Your Knowledge assessment.
