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Crafting Employee Performance Reviews
Craft a valuable performance reviewPreview the first lesson free — get full access to all 5 lessons.
Intermediate Provider : Laura Portolese 5 Lessons · 14m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
These lessons on Crafting Employee Performance Reviews will address the sources of information used for the performance review. These would include things like the job description since an employee should only be rated on the required elements and duties of their job. In these lessons, we’ll also address performance standards, and how they should be tied to teach aspects of the job description.
In addition, we’ll address the variety of inputs that can be used for a performance appraisal, such as assessments from the employee, management input, colleagues, and customers. The lessons will also address the types of reviews that can be used, along with advantages and disadvantages of each, such as the graphic rating scale and forced choice reviews. Finally, these lessons will address best practices on how to write the performance evaluation while minimizing bias. This includes specific examples on how you might state deficiencies and focus on forward-thinking and improvement.
What You'll Learn
- Identify the possible sources of data used in performance reviews, such as the job description
- Tie performance standards to each aspect of the job description
- Evaluate the variety of inputs for a performance appraisal, including self-assessments, management, colleagues, and customers
- Compare types of reviews and their advantages and disadvantages, such as graphic rating scale and forced choice reviews
- Identify and minimize bias when writing the performance evaluation
- Write the review using forward-thinking language that focuses on improvement
Key Takeaways
- An employee should only be rated on the required elements and duties of their job, which is why the job description is a key source of information.
- Performance standards should be tied to each aspect of the job description.
- Performance appraisals can draw on a variety of inputs, including assessments from the employee, management, colleagues, and customers.
- Different review types, such as the graphic rating scale and forced choice reviews, each carry their own advantages and disadvantages.
- Best practices for writing evaluations include minimizing bias and focusing on forward-thinking and improvement when stating deficiencies.
Frequently Asked Questions
What does this course cover?
It covers the sources of information used for performance reviews, performance standards tied to the job description, the variety of inputs that can be used for a performance appraisal, the types of reviews available with their advantages and disadvantages, and best practices for writing the evaluation while minimizing bias.
What inputs can be used in a performance appraisal?
The course addresses inputs such as assessments from the employee, management input, colleagues, and customers.
Which types of reviews does the course discuss?
It addresses the types of reviews that can be used along with the advantages and disadvantages of each, such as the graphic rating scale and forced choice reviews.
How does the course address writing the review itself?
It covers best practices on how to write the performance evaluation while minimizing bias, including specific examples of how to state deficiencies and focus on forward-thinking and improvement.
What lessons are included?
The lessons are Introduction, Gathering Data, Analyzing Data, Writing the Review, and Test Your Knowledge.
Professional Certifications and Continuing Education Units (CEUs)
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.25
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
