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Effectively communicating with others is a balancing act. On one side, you’re encouraged to express yourself when you want to share your thoughts and ideas. On the other, you’re recommended to be mindful of others to avoid appearing too aggressive. If you’re too likable, people might view you as a pushover and take advantage of you. If you’re too assertive, others might find you aggressive, which isn’t appropriate behavior for work. Assertive communication is a style of engagement where you can communicate calmly and confidently without coming off as passive or aggressive. How can you develop the ability to communicate assertively? What skills does it involve?
In this course, The Challenge of Being Assertive and Likable, you will learn how to create a healthy balance between assertive and likable behaviors. You will learn strategies to establish boundaries and quit over-apologizing. You will also learn how to avoid being aggressive by practicing things like staying calm and agreeing to disagree. By the end of this course, you will have the skills to be mindful of how your behaviors impact your image and your interactions with others.
You will learn how to create a healthy balance between assertive and likable behaviors, including strategies to establish boundaries, stop over-apologizing, avoid being a pushover, and avoid being too aggressive by staying calm and agreeing to disagree.
Assertive communication is a style of engagement where you can communicate calmly and confidently without coming off as passive or aggressive.
The course includes the following lessons: Introduction, Being Apologetic, Being Too Likable, Being Too Assertive, and Test Your Knowledge.
By the end of the course you will have the skills to be mindful of how your behaviors impact your image and your interactions with others.
Yes. The course helps you understand when it is appropriate to apologize and how to stop the habit of over-apologizing.