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KnowledgeCity

Prioritizing and Managing Time in Communication

Maximize efficiency while communicating
Preview the first lesson free — get full access to all 8 lessons.
Course: On-Demand
Beginner Provider Charles Shambry  8 Lessons ·  20m  in Arabic, German, English, Spanish, French, Portuguese, Urdu, Chinese 

Course Description

Humans are social creatures who work and communicate with each other to achieve their goals. By using effective communication methods, we can get a lot done. But, poor communication can cause confusion when discussing plans, expectations, and other important information. We may also spend more time than necessary in unproductive conversations and meetings. Or we may waste time writing emails and texts that fail to properly convey our messages. By making our communication more efficient, we can increase our productivity at work, home, and online.

In this course on Prioritizing and Managing Time in Communication, you will learn strategies for maximizing efficiency in your personal and professional life. We will explore how effective communication can lead to better relationships, problem solving, conflict management, and productivity. You will know how and when to initiate contact and respond to messages. We will also discuss how you can improve your communication through different channels, like phone conversations, emails, and face-to-face.

What You'll Learn

  • Define what effective communication is and how it drives productivity
  • Determine when and how to initiate contact and respond to messages
  • Apply communication methods that build better relationships, problem solving, and conflict management
  • Identify routes to increase productivity in communication
  • Improve communication across in-person, email/electronic, phone/chat, and written channels
  • Maximize efficiency in daily personal and professional communication

Key Takeaways

  • Effective communication methods help people accomplish goals, while poor communication causes confusion about plans, expectations, and important information.
  • Inefficient communication wastes time in unproductive conversations, meetings, and poorly written emails and texts.
  • Making communication more efficient can increase productivity at work, home, and online.
  • Effective communication can lead to better relationships, problem solving, conflict management, and productivity.
  • Communication can be improved across different channels, including phone conversations, emails, and face-to-face interaction.

Frequently Asked Questions

What will I learn in this course?

You will learn strategies for maximizing efficiency in your personal and professional life, how and when to initiate contact and respond to messages, and how to improve communication across channels like phone conversations, emails, and face-to-face. The learning objectives are to define effective communication, determine when and how to respond to messages, describe communication methods for better relationships, and identify routes to increase productivity in communication.

Which communication channels does the course cover?

The course covers in-person communication, email/electronic communication, phone/chat communication, and written communication.

What skills does this course help build?

It helps build skills in time management, communication planning, communication strategies, communications management, customer communications management, and time management training.

How can better communication help me?

By making communication more efficient, you can increase your productivity at work, home, and online, and effective communication can lead to better relationships, problem solving, and conflict management.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).