Applications of Organizational Behavior

Name: Applications of Organizational Behavior
Author: Lorna Wright

Using organizational behavior to enhance culture and communication in the workplace

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Course: On-Demand

(soft music) Welcome to "Applications of Organizational Behavior". In these lessons, you'll learn how different parts of organizational behavior are used throughout companies. You'll learn the importance of an organization's culture and how you can use the various types of organizational behavior to better your workplace environment. You'll also discover ways to organize your company and divide your labor to ensure efficient and effective communication and relations, both internally and externally. A company's culture can be a big contributor to its success or failure. Culture describes a pattern of norms, rules, values, and beliefs that guide the attitudes and behavior of employees within an organization. An organization's people are one of its strongest assets, and the behavioral aspect of its culture can represent as much, if not more importance than its financial side. There are two primary components of organizational culture: the part of an organization's culture that's easily observable, such as employer's clothing standards and their processes and structures; and other aspects that aren't as easily seen like company values. Employee behavior and attitude are often indicators of an unobservable culture. Sometimes employee's perspectives and behaviors become firmly embedded with values and assumptions that make up an observable culture, making it nearly impossible to change their beliefs. Using the competing value framework, we can identify, assess and change organizational culture. The skills you need to deal with increasing complex tasks can also be developed through management training. Based on this framework, there are four main types of culture. Clan. In cultures with clans, employees tend to form close bonds and share openly. Mentors and coaches are often viewed as leaders who inspire their employees to perform at their best. Hierarchy. Processes, rules, and procedures are the main driving forces behind hierarchical cultures. Market. Market culture places a large focus on interactions outside of the organization to enhance company competitiveness. And adhocracy. As part of adhocracy culture, flexibility and discretion are emphasized. In these fields, companies are quick to adapt to market changes and move quickly. Most business environments today adhere most closely to clan and adhocracy cultures, emphasizing strong relationships based on mutual respect both within and outside of the workplace. Innovators flourish within these environments. There are distinctions in every culture. Employees of an organization who share the same core values make up the dominant culture. Subcultures can develop as well as dominant cultures, which are groups within an organization that share values that are different from those held by the majority. Unlike the larger organization, a counterculture adheres to values that are highly divergent from those of the subculture and the larger organization. When an organization's values align with its employees it has a strong culture. Since the policies and procedures are clearly understood and accepted, it doesn't require as much active enforcement. Weak cultures are those in which the core values of the organization aren't shared or embraced by the employees. There may be inconsistent behavior among employees which can lead to bad service or poor performance, mainly because the core values are not clearly defined or communicated. While organizations with strong cultural identities tend to foster unity and provide direction, their development takes time and they can be difficult to adapt to in an environment that's rapidly changing.

Beginner Provider : Lorna Wright 8 Lessons · 29m in Arabic, German, English, Spanish, French, Portuguese, Urdu, Chinese

Course Description

Organizational behavior and culture work together, and can have an impact on a company’s success or failure. As you look at culture and its positive and negative effects on an organization, you’ll see how it extends to staffing structure, which is also known as the division of labor. This is defined as a specialization of a field within an organization. These fields can’t function properly just depending on the culture. Technology has allowed us to become connected and reach out globally. International business and globalization would not function adequately without the influence of organizational behavior.

The course, Applications of Organizational Behavior, will explain how companies can operate in a diverse workforce utilizing organizational behavior. You’ll also explore effective communication techniques. This course shows how culture acts as a behavioral guide for employees. You’ll discover how trust, conflict, and negotiation can affect performance and relationships. This course will also address team conflict, explaining the challenges within teams and whole organizations.

What You'll Learn

Analyze a culture's contribution to the success or failure of an organization
Categorize the different facets of divisions of labor
Distinguish between a trustworthy colleague and an untrustworthy one
Identify efficient and effective types of communication
Define team conflict responses
Explore how organizational behavior supports international business and globalization

Key Takeaways

Organizational behavior and culture work together and can impact a company's success or failure.
Culture extends to staffing structure, also known as the division of labor, which is the specialization of a field within an organization.
International business and globalization rely on the influence of organizational behavior to function adequately.
Culture acts as a behavioral guide for employees, and trust, conflict, and negotiation can affect performance and relationships.
The course addresses team conflict, explaining the challenges within teams and whole organizations.

Frequently Asked Questions

What does this course cover?

Applications of Organizational Behavior explains how companies can operate in a diverse workforce using organizational behavior. It covers culture and its positive and negative effects, division of labor, trust, conflict and negotiation, organizational and team conflict, international business and globalization, and effective communication techniques.

What will I learn about culture in this course?

The course shows how culture acts as a behavioral guide for employees and how a culture contributes to the success or failure of an organization, including its positive and negative effects.

Does this course address conflict and communication?

Yes. It covers how trust, conflict, and negotiation can affect performance and relationships, addresses team and organizational conflict, and explores effective and organizational communication techniques.

How is the course structured?

The course includes lessons on Organizational Behavior and Culture; Division of Labor; Trust, Conflict, and Negotiation; Organizational and Team Conflict; International Business and Globalization; Effective Communication; and Organizational Communication, followed by a Test Your Knowledge section.