Let's go over the keys to your leadership development, including the importance of resiliency and how it relates to agility. Determining what your motivational drivers are and the roles of mentors and allies in your career progression. You'll also learn how to balance assertiveness with likeability. (whooshing) Change in any business is inevitable. Right when you get comfortable with the position, environment or supervisor, something comes up that alters your situation. (whooshing) Nowhere is this more evident than the effects of the COVID-19 pandemic on the workplace, and its disproportionate impact on women. More often than men, women have had to balance childcare and at-home education with constantly changing work environments and demands, whether virtual, hybrid or in-office. (whooshing) In an interview with industrial and organizational psychologist, Marinus van Driel, on agility and resilience, he notes that, "We're seeing hugely elevated concerns around the career progression of women in the workforce - the likelihood of it being suppressed because of the pandemic." (whooshing) Acknowledging the inevitability and unpredictability of change and being resilient can be the best way to face change and move past it. As van Driel observes, it's the ability to bounce back. But even beyond that, it's the ability to thrive on change. A resilient workforce is a prerequisite to an agile workforce, and agile decision-making to be truly activated throughout an organization. One tactic is to practice your reactions to foreseeable changes. This is a key part of strategic planning, and it's an important step toward resolution, no matter what changes or challenges may occur. Getting comfortable with being uncomfortable is just as important. After all, being uncomfortable is a by-product of change. (whooshing) The unknown can make most people cling to a position or environment where they're comfortable. It's the reason some people feel stuck, while the world is moving around them. They simply refuse to get out of their comfort zone and meet change head on. (whooshing) Being comfortable with the unknown doesn't come easy. It all relates back to your original purpose. Internal reflection is key to maintaining resilience, as challenges arise and change occurs. Being able to reflect back on your underlying purpose and what motivates you, can give you the strength you need to succeed. As you increase your change resiliency, that resiliency can spur greater agility in handling change. Agility is the flexibility to adjust your strategies quickly and continuously, empowering employees to make key decisions, responding to ambiguity and uncertainty with flexibility and speed, and viewing change as an opportunity for transformation. Two processes that can increase your agility in times of change are, (whooshing) people management. Have a clear understanding of who is responsible for what and the reason they've been given that responsibility. And procedural overhaul. Know what operations and activities are critical during a change period, and prepare prioritized responses, creating processes that are flexible, but repeatable. (whooshing) Resiliency is the catalyst for agility, and agility is critical for the modern workforce to cope with change and use it as a stepping stone to future success.