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It is designed for both consumers and employees of lending institutions who want to understand their rights and responsibilities regarding credit.
It provides an overview of the Consumer Credit Protection Act, its history since being passed by Congress in 1968, consumer rights under federal law, how to defend against added charges and fees, and the federal credit-reporting laws lending institutions must comply with.
Lessons cover the Truth in Lending Act, Fair Credit Billing Act, Fair Credit Reporting Act, Equal Credit Opportunity Act, Fair Debt Collection Practices Act, and the Credit Card Accountability, Responsibility, and Disclosure Act, among other topics.
The course builds skills in client education, consumer debt, consumer lending, consumer protection, credit counseling, and credit enhancement.
It is organized into lessons that begin with a Welcome and CCPA Overview, progress through enforcement and the individual acts, include several Test Your Knowledge checkpoints, and end with a Conclusion.