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KnowledgeCity

Emotional Intelligence: Strategies for Successful Outcomes

Understand the core components of emotional intelligence and how to apply them.
Preview the first lesson free — get full access to all 4 lessons.
Course: On-Demand
Beginner Provider Don Phin  4 Lessons ·  5m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

This course covers how to develop self-awareness and self-management, as well as social awareness and other methods for managing relationships with others. It also provides tips and strategies for developing these qualities. Finally, we will explore some best practices for regulating your emotions, receiving feedback, and motivating yourself and others.

What You'll Learn

  • Recognize your own emotions, strengths, and weaknesses through self-awareness
  • Take responsibility for your emotions and behaviors with self-management
  • Develop social awareness to gain perspective and empathy
  • Manage relationships with others using proven methods
  • Regulate your emotions and receive feedback using best practices
  • Motivate yourself and others effectively

Key Takeaways

  • Emotional intelligence is built on self-awareness, self-management, social awareness, and relationship management.
  • Recognizing your emotions, strengths, and weaknesses is the foundation of self-awareness.
  • Taking responsibility for your emotions and behaviors is central to self-management.
  • Social awareness helps you gain perspective and empathy toward others.
  • The course shares best practices for regulating emotions, receiving feedback, and motivating yourself and others.

Frequently Asked Questions

What does this course cover?

It covers how to develop self-awareness and self-management, as well as social awareness and other methods for managing relationships with others, including tips and strategies for developing these qualities.

What topics are taught in the lessons?

The lessons cover Self-Awareness, Self-Management, Social Awareness, and Relationship Management.

What skills will I develop in this course?

You will learn to recognize your emotions, strengths, and weaknesses, take responsibility for your emotions and behaviors, and develop social awareness to gain perspective and empathy.

Does the course address handling feedback and motivation?

Yes, it explores best practices for regulating your emotions, receiving feedback, and motivating yourself and others.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.