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KnowledgeCity

Understanding Change Management

Master the essentials of guiding successful organizational change
Preview the first lesson free — get full access to all 9 lessons.
Course: On-Demand
Intermediate Provider KnowledgeCity  9 Lessons ·  27m  in Arabic, English, Spanish 

Course Description

In this course on Understanding Change Management, you will explore the principles, strategies, and leadership roles necessary to guide effective organizational change and keep your business competitive in a rapidly evolving environment. Change management helps organizations adapt to new technologies, market conditions, and customer demands. This course will help you learn key theories, like Kotter’s 8-Step Process and Lewin’s Change Model to lead your organization through change.

You will also be able to assess your organization’s readiness for change, develop strategic communication plans, engage stakeholders effectively, and overcome resistance to change. This course will show you how to monitor, evaluate, and sustain change initiatives to achieve long-term success. Whether you are managing technological adoption, process improvements, or cultural shifts, this course will prepare you to lead successful change initiatives that drive sustainable organizational growth and resilience.

What You'll Learn

  • Recognize and apply key change management theories and models, including Kotter's 8-Step Process and Lewin's Change Model
  • Assess organizational readiness for change and develop a change management strategy
  • Engage stakeholders and communicate effectively during change initiatives
  • Identify the role of leadership in guiding organizational change
  • Overcome resistance to change within an organization
  • Monitor, evaluate, and sustain successful change initiatives for long-term success

Key Takeaways

  • Change management helps organizations adapt to new technologies, market conditions, and customer demands.
  • Established theories such as Kotter's 8-Step Process and Lewin's Change Model provide frameworks to lead an organization through change.
  • Assessing organizational readiness and developing strategic communication plans are central to leading change effectively.
  • Engaging stakeholders and overcoming resistance are essential to driving successful change initiatives.
  • Monitoring, evaluating, and sustaining change initiatives supports long-term organizational growth and resilience.

Frequently Asked Questions

What does this course cover?

It covers the principles, strategies, and leadership roles needed to guide organizational change, including change management theories like Kotter's 8-Step Process and Lewin's Change Model, assessing organizational readiness, stakeholder analysis and engagement, communication strategies, overcoming resistance, and monitoring, evaluating, and sustaining change.

Who is this course for?

It is for anyone managing organizational change, whether technological adoption, process improvements, or cultural shifts, who wants to lead successful change initiatives that drive sustainable growth and resilience.

What skills will I gain from this course?

You will develop skills in leadership, change management, and stakeholder engagement.

What change management models does the course teach?

The course teaches key theories including Kotter's 8-Step Process and Lewin's Change Model to help you lead your organization through change.

What topics are included in the lessons?

Lessons include an introduction, what change management is, the role of leadership in change management, assessing organizational readiness, stakeholder analysis and engagement, communication strategies, overcoming resistance to change, and monitoring, evaluating, and sustaining change, followed by a knowledge test.

Professional Certifications and Continuing Education Units (CEUs)

HR Certification Institute® (HRCI®)

Recertification Credits: 0.5

Certification Program Categories:
HR GeneralBusinessCaliforniaGlobal
Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).