(gentle music) How can you develop your team members? What benefits will they gain from it? Here, you'll learn the concept of learning organizations, why it's important to develop your team members, and how to invest in leadership capital using empathy and personalizing your leadership style. Companies aim to become learning organizations by creating, acquiring, and transferring knowledge and insights to their teams. This isn't always easy, because employees need to fully commit to their learning. It's also difficult for people to unlearn what they are already used to, especially when they've been set in their ways for a long period of time. Learning also compels us to go outside of our comfort zone. Though companies invest in learning and development, not all employees apply the new knowledge or skills in their daily work. They might tend to repeat old practices. Amid so many challenges, why do companies still try to develop their employees? It's to stay relevant within a changing world. To do so, every company needs their employees to continuously acquire new knowledge and improve performance. Developing team members also has other benefits. Employees help companies differentiate themselves from their competitors. They are the key contributors for successful implementation of a company's strategies. As employees progress in their knowledge and skills, they might feel that the effort they contribute to the company is worthwhile, and will feel motivated to give their full commitment. They will be unlikely to change jobs, contributing to a lower turnover rate and greater organizational stability. Developed employees gain a variety of skillsets that help them quickly adapt to unpredictable or fast-changing environments. As your team members improve their performance and deliver better results, upper-level management will take notice. They can identify talented individuals and develop them for succession on the management pathway. Team members can also receive extrinsic rewards, such as pay raises, if they demonstrate development in their performance. They can also feel a sense of satisfaction in their everyday work, and could potentially be motivated to work harder. When it comes to developing your team members, there are benefits to all parties involved: you, your team, and your organization.