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This course teaches the different methods of communication and how you can communicate effectively through them. Topics include verbal, nonverbal, and written communication, knowing the "why," choosing the right communication method, avoiding vagueness, giving and receiving feedback, emotional quotient, cultural awareness, and communicating online.
It is for anyone who wants to communicate effectively in business, since communicating effectively is a key part of being successful in business and can help foster good working relationships and build networks and rapport.
You will learn how to communicate effectively through verbal, nonverbal, written, and online methods, how to choose the right communication method, avoid vagueness, give and receive feedback, and apply emotional quotient and cultural awareness.
Lessons include an Introduction, Verbal Communication, Nonverbal Communication, Written Communication, Always Know the "Why", Choosing the Right Communication Method, Avoiding Vagueness, Giving Feedback, Receiving Feedback, Emotional Quotient, Cultural Awareness, Communicating Online, and a Conclusion.