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KnowledgeCity

Preventing Discrimination and Harassment: Healthcare

Cultivate a safe and respectful work environment
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Course: On-Demand
Essential Provider KnowledgeCity  20 Lessons ·  1h 1m  in English 

Course Description

Discrimination and harassment in the workplace often manifest subtly, making them difficult to identify and address. This course equips you with the knowledge to recognize and effectively combat these behaviors. We’ll explore federal anti-discrimination laws, discuss how to implement policies that prevent harassment, and examine the role leadership plays in creating a respectful work culture.

In this Preventing Discrimination and Harassment in the Workplace: Healthcare course, you'll learn about workplace harassment and discrimination, worker protection laws, and navigating patient-worker power dynamics while maintaining professionalism. We'll also help you establish clear policies and training to handle harassment and promote accountability. By the end of this course, you'll be equipped to create a harassment-free environment with effective reporting systems that ensure a safer, more inclusive workplace.

What You'll Learn

  • Identify workplace harassment and discrimination, including bullying, sexual harassment, microaggressions, and online harassment
  • Understand federal anti-discrimination laws and the legal responsibilities and consequences involved
  • Develop strategies for fostering a positive, inclusive workplace culture
  • Implement policies and reporting systems for responding to and investigating harassment
  • Handle patient-related harassment and navigate patient-worker power dynamics professionally
  • Recognize retaliation and apply bystander awareness to support a respectful work culture

Key Takeaways

  • Discrimination and harassment in the workplace often manifest subtly, making them difficult to identify and address.
  • The course covers federal anti-discrimination laws, legal responsibility, and the consequences of harassment and discrimination.
  • Leadership plays a key role in creating a respectful work culture and fostering a positive, inclusive workplace.
  • Clear policies, training, and effective reporting systems help handle harassment and promote accountability.
  • In healthcare settings, navigating patient-worker power dynamics while maintaining professionalism is essential to a harassment-free environment.

Frequently Asked Questions

Who is this course for?

This course is designed for healthcare workplaces, helping staff and leadership recognize and combat discrimination and harassment, including handling patient-related harassment and patient-worker power dynamics.

What topics does this course cover?

It covers defining discrimination and harassment, bullying, sexual harassment, microaggressions and offensive speech, social media and online harassment, federal anti-discrimination laws, legal responsibility, responding to and reporting harassment, investigating reports, retaliation, bystander awareness, fostering a positive workplace culture, patient-related harassment, and power dynamics.

What skills will I gain from this course?

You will build skills in policy development, sexual harassment awareness, user feedback, cultural studies, and non-discrimination.

What will I be able to do after completing this course?

By the end, you'll be equipped to create a harassment-free environment with effective reporting systems that ensure a safer, more inclusive workplace.