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KnowledgeCity

Closing Skills Gaps: Implementation and Strategy

Close skill gaps with the right strategies and prepare your workforce for what’s next.
Preview the first lesson free — get full access to all 6 lessons.
Course: On-Demand
Intermediate Provider KnowledgeCity  6 Lessons ·  21m  in Arabic, English, Spanish 

Course Description

In this Closing Skills Gaps course, you’ll learn how to act on the insights gathered from your skills gap analysis. You’ll explore how to choose the right solution—whether it’s training, hiring, outsourcing, automation, or redeployment—based on your workforce needs and business goals.

The course explains how to design focused training programs, develop internal talent, and leverage external assistance for short- or long-term needs. You’ll see how real companies, such as Group-IB, combine these methods to stay efficient and competitive.

You’ll also learn how to track your progress using tools like learning dashboards, employee feedback, and performance metrics. These help you adjust your strategy and measure results over time.

Finally, you’ll learn how to build a long-term improvement cycle that prepares your team for future challenges. By the end of the course, you’ll be ready to close skill gaps with smart, lasting strategies that help your organization grow with purpose.

What You'll Learn

  • Evaluate when to use training, hiring, outsourcing, automation, or redeployment to address skill gaps based on workforce needs and business goals
  • Design focused training and development programs that target the right skills for long-term growth
  • Develop internal talent and leverage external assistance for short- or long-term needs
  • Monitor outcomes using performance metrics, employee feedback, and learning tools such as learning dashboards
  • Build a culture of continuous learning and self-driven development
  • Plan for future skill needs through regular review and workforce audits

Key Takeaways

  • Acting on insights from a skills gap analysis means choosing the right solution among training, hiring, outsourcing, automation, or redeployment.
  • Real companies such as Group-IB combine these methods to stay efficient and competitive.
  • Progress can be tracked using tools like learning dashboards, employee feedback, and performance metrics to adjust strategy and measure results over time.
  • Building a long-term improvement cycle prepares a team for future challenges and helps the organization grow with purpose.

Frequently Asked Questions

What will I learn in this course?

You'll learn how to act on insights from a skills gap analysis by choosing the right solution—training, hiring, outsourcing, automation, or redeployment—designing focused training programs, developing internal talent, tracking progress with tools like learning dashboards and performance metrics, and building a long-term improvement cycle.

How does the course show these methods working in practice?

It shows how real companies, such as Group-IB, combine these methods to stay efficient and competitive.

What topics do the lessons cover?

The lessons cover Designing Training and Development Programs, Strategic Approaches to Closing Skills Gaps, Monitoring and Evaluating Effectiveness, and Continuous Improvement in Skills Development, plus an Introduction and a Test Your Knowledge section.

How do I measure whether my strategy is working?

You'll learn to monitor outcomes using performance metrics, employee feedback, and learning tools such as learning dashboards, which help you adjust your strategy and measure results over time.

What skills does this course help build?

It supports skills in Study Skills, Workforce Management, and the Associate Professional in Talent Development area.

Professional Certifications and Continuing Education Units (CEUs)

HR Certification Institute® (HRCI®)

Recertification Credits: 0.5

Certification Program Categories:
HR GeneralBusinessCaliforniaGlobal
Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).