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Applying Interpersonal Communication Skills
Build connections that drive collaboration and mutual understandingPreview the first lesson free — get full access to all 7 lessons.
Beginner Provider : KnowledgeCity 7 Lessons · 24m in Arabic, English, Spanish
Course Description
Develop stronger communication skills with strategies designed to foster connection and improve team dynamics. In this course on Applying Interpersonal Communication Skills, you’ll learn how to give thoughtful feedback, address workplace conflicts constructively, and deliver presentations that engage and inform. We’ll cover practical applications so you understand how to make an environment where open dialogue and collaboration can thrive. This will help you and your team work toward your common goals.
You’ll explore how clarity, active listening, and transparency lay the groundwork for successful team communication. Real-world examples will give you a chance to practice giving feedback that encourages improvement and builds trust. You’ll learn conflict resolution strategies that prioritize understanding and effective compromise. We’ll also cover key public speaking techniques to help you communicate ideas confidently and inspire group participation.
With these tools, you’ll be prepared to improve team cohesion, address challenges effectively, and develop stronger professional relationships.
What You'll Learn
- Strengthen team communication through clarity, active listening, and transparency
- Provide thoughtful feedback that promotes progress, improvement, and collaboration
- Resolve workplace conflicts using structured techniques that prioritize understanding and compromise
- Deliver confident, attention-grabbing presentations that engage and inform
- Apply public speaking techniques to communicate ideas and inspire group participation
- Practice digital communication skills to support effective team collaboration
Key Takeaways
- Clarity, active listening, and transparency lay the groundwork for successful team communication.
- Giving thoughtful feedback encourages improvement and builds trust within a team.
- Conflict resolution strategies that prioritize understanding and effective compromise help address workplace challenges constructively.
- Key public speaking techniques help communicate ideas confidently and inspire group participation.
- Building open dialogue and collaboration improves team cohesion and strengthens professional relationships.
Frequently Asked Questions
What will I learn in this course?
You'll learn how to give thoughtful feedback, address workplace conflicts constructively, deliver engaging presentations, strengthen team communication, and apply digital communication and public speaking skills.
What topics are covered?
The course covers Team Communication, Giving and Receiving Feedback, Conflict Resolution, Digital Communication Skills, and Public Speaking and Presentation Skills, with an Introduction and a Test Your Knowledge section.
What skills will I gain?
You'll build skills in Constructive Feedback, Public Speaking, and Conflict Resolution.
How does the course help with teamwork?
It teaches how to create an environment where open dialogue and collaboration thrive, helping you improve team cohesion, address challenges effectively, and develop stronger professional relationships toward common goals.
Does the course include practical examples?
Yes. It covers practical applications and uses real-world examples that give you a chance to practice giving feedback that encourages improvement and builds trust.
Professional Certifications and Continuing Education Units (CEUs)
Project Management Institute (PMI®)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
