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Improving Supplier Performance and Quality
Learn how to apply lean principles and process improvement tools to increase performancePreview the first lesson free — get full access to all 5 lessons.
Intermediate Provider : Kersten Kelly-Bruner 5 Lessons · 15m in Arabic, English, Spanish
Course Description
Lean principles are guidelines that identify value from the customer's perspective, eliminate wasteful steps in a process, facilitate movement in a strategic sequence, and feverishly pursue continuous improvement. These core concepts are the main drivers behind best-in-class practices in supply chain efficiencies. There are many process improvement tools in lean manufacturing that achieve better efficiencies in the operation. Each has a project charter, or document that outlines the goals, timeline, and leaders of the initiative, along with a process flow map that outlines each step in the current operation so all parties are aligned. This enables the team to align on existing knowledge and assumptions to level set the starting point.
In KnowledgeCity’s course, Improving Supplier Performance and Quality, you’ll learn how to apply lean principles to increase performance. You’ll review how to implement CAPA using failure mode and effects analysis, process control plan, and statistical process control. You’ll also learn about process improvement tools and how to use each one.
What You'll Learn
- Apply lean principles to increase supplier performance
- Implement CAPA using failure mode and effects analysis, process control plans, and statistical process control
- Compare various process improvement tools and how to use each one
- Use process improvement tools to achieve better operational efficiencies
- Identify value, eliminate wasteful steps, and pursue continuous improvement in supply chain processes
Key Takeaways
- Lean principles identify value from the customer's perspective, eliminate wasteful steps, facilitate movement in a strategic sequence, and pursue continuous improvement.
- Lean core concepts are the main drivers behind best-in-class practices in supply chain efficiencies.
- CAPA can be implemented using failure mode and effects analysis, process control plans, and statistical process control.
- Each lean process improvement tool has a project charter outlining goals, timeline, and leaders, along with a process flow map of each step in the current operation.
- Mapping the current process aligns all parties on existing knowledge and assumptions to level set the starting point.
Frequently Asked Questions
What will I learn in this course?
You'll learn how to apply lean principles to increase performance, how to implement CAPA using failure mode and effects analysis, process control plans, and statistical process control, and how to compare various process improvement tools and use each one.
What topics does this course cover?
The course covers an introduction, applying lean principles, using corrective and preventative action (CAPA), and using process improvement tools, followed by a Test Your Knowledge section.
What skills does this course help develop?
It helps develop skills in decision making, change management, and process improvement.
What is a project charter in lean process improvement?
A project charter is a document that outlines the goals, timeline, and leaders of the initiative, accompanied by a process flow map that outlines each step in the current operation so all parties are aligned.
Professional Certifications and Continuing Education Units (CEUs)
Project Management Institute (PMI®)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
