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KnowledgeCity

Managing for Continuous Improvement in the Workplace

Lead your team through continuous improvement with strategic confidence
Preview the first lesson free — get full access to all 7 lessons.
Course: On-Demand
Intermediate Provider KnowledgeCity  7 Lessons ·  21m  in Arabic, English, Spanish 

Course Description

Great leaders don’t just implement changes—they create a workplace culture where improvement happens every day. In this course on Managing for Continuous Improvement in the Workplace, we’ll show you how managers can sustain progress with strong leadership, communication, and change management skills. You’ll be equipped with the leadership and communication skills you need to overcome resistance and implement improvements that will stick. We’ll also cover how transformational and servant leadership styles can inspire innovation and empower your team members to be more engaged with their work.

You’ll discover how to navigate change management, and how clear objectives and structured methods like the ADKAR model can guide your team through transitions. Then we’ll show you how to share updates, gather feedback, and use visual tools to keep your team informed.

Finally, this course explores practical ways to track progress and measure success. With the right project management strategies and technology, you’ll be able to spot risks early, set meaningful performance goals, and keep improvements on track across your organization.

What You'll Learn

  • Lead teams through continuous improvement using strong leadership
  • Communicate effectively to align teams and drive collaboration
  • Apply change management techniques like the ADKAR model to address resistance
  • Evaluate how project management tools can implement sustainable improvements
  • Optimize processes through technology
  • Track progress and measure success by setting meaningful performance goals

Key Takeaways

  • Managers sustain continuous improvement by building a workplace culture where improvement happens every day, supported by strong leadership, communication, and change management skills.
  • Transformational and servant leadership styles can inspire innovation and empower team members to be more engaged with their work.
  • Clear objectives and structured methods like the ADKAR model can guide a team through transitions and overcome resistance to change.
  • Sharing updates, gathering feedback, and using visual tools help keep a team informed during improvement efforts.
  • The right project management strategies and technology help spot risks early, set performance goals, and keep improvements on track across an organization.

Frequently Asked Questions

Who is this course for?

It is designed for managers who want to sustain continuous improvement in the workplace through leadership, communication, and change management skills.

What change management approach does the course cover?

It covers how to navigate change management and how clear objectives and structured methods like the ADKAR model can guide a team through transitions.

What skills will I gain from this course?

The course builds skills in leadership, change management, and process improvement.

What topics are included in the lessons?

Lessons cover leadership and continuous improvement, communication strategies, managing change, using technology for continuous improvement, and project management for continuous improvement, with a knowledge check.

How does the course address resistance to change?

It equips you with the leadership and communication skills needed to overcome resistance and implement improvements that will stick, and explains how to apply change management techniques to address resistance.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).