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Preventing Discrimination and Harassment: Restaurants
Cultivate a safe and respectful dining environmentPreview the first lesson free — get full access to all 20 lessons.
Essential Provider : KnowledgeCity 20 Lessons · 1h 1m in English
Course Description
Discrimination and harassment in the workplace often manifest subtly, making them difficult to identify and address. This course equips you with the knowledge to recognize and effectively combat these behaviors. We’ll explore federal anti-discrimination laws, discuss how to implement policies that prevent harassment, and examine the role leadership plays in creating a respectful work culture.
In this course on Preventing Discrimination and Harassment in the Workplace, you’ll learn to identify various forms of harassment and discrimination, understand worker protection laws, and promote a positive, inclusive culture. You'll learn how to handle customer harassment and navigate power dynamics with coworkers and managers. We’ll cover preventing discrimination through compliance with anti-discrimination laws, structured hiring, and effective training. By the end of this course, you'll be ready to implement best practices that protect employee rights, promote well-being, and boost productivity and organizational success.
What You'll Learn
- Identify various forms of workplace harassment and discrimination, including bullying, sexual harassment, microaggressions, and online harassment
- Understand federal anti-discrimination and worker protection laws and the legal responsibilities and consequences they carry
- Develop strategies to foster a positive, inclusive workplace culture
- Implement policies, reporting, and investigation processes to address harassment and discrimination
- Protect yourself from customer harassment and navigate power dynamics with coworkers and managers
- Apply best practices for preventing discrimination in restaurants through compliance, structured hiring, and training
Key Takeaways
- Discrimination and harassment in the workplace often manifest subtly, making them difficult to identify and address.
- Preventing discrimination relies on compliance with anti-discrimination laws, structured hiring, and effective training.
- Leadership plays a key role in creating a respectful, inclusive work culture.
- Addressing harassment involves clear reporting, investigating reports, understanding retaliation, and bystander awareness.
- Implementing best practices protects employee rights, promotes well-being, and boosts productivity and organizational success.
Frequently Asked Questions
Who is this course for?
It is designed for people in restaurant workplaces who want to recognize and combat discrimination and harassment, including handling customer harassment and navigating power dynamics with coworkers and managers, as well as leaders responsible for creating a respectful work culture.
What topics does this course cover?
It covers defining discrimination and harassment, bullying, sexual harassment, microaggressions and offensive speech, social media and online harassment, federal anti-discrimination laws, legal responsibility and consequences, responding to and reporting harassment, investigating reports, retaliation, bystander awareness, fostering a positive culture, and preventing discrimination in restaurants.
What skills will I gain from this course?
You will build skills in sexual harassment awareness, user feedback, cultural studies, and non-discrimination.
What will I be able to do by the end of the course?
You'll be ready to implement best practices that protect employee rights, promote well-being, and boost productivity and organizational success.
