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Foundations of Critical Thinking in Communication
Build a solid base for clearer, more effective communication.Preview the first lesson free — get full access to all 5 lessons.
Advanced Provider : KnowledgeCity 5 Lessons · 15m in Arabic, English, Spanish
Course Description
Effective communication has the power to build stronger teams, resolve conflicts, and drive innovation. This Foundations of Critical Thinking in Communication course will help you develop the essential skills to communicate with clarity, confidence, and purpose.
Discover the six key processes of critical thinking and how to apply them in real-world scenarios. We’ll also explore common barriers to clear communication like biases and assumptions. You’ll learn how to identify and overcome these obstacles to encourage collaboration and understanding in your workplace.
In this course, we’ll also introduce the power of active listening, a transformative tool for addressing biases and improving communication clarity. Through practical examples and actionable techniques, you’ll learn how to engage meaningfully with colleagues, resolve conflicts, and strengthen professional relationships.
Learn to analyze, evaluate and present ideas with precision and clarity. By the end of this course, you’ll be equipped to use critical thinking to navigate workplace challenges, enhance team collaboration, and drive better outcomes.
What You'll Learn
- Define the role of critical thinking in effective communication
- Apply the six key processes of critical thinking to real-world scenarios
- Identify and overcome common barriers to clear communication, including biases and assumptions
- Apply active listening techniques to build collaborative relationships
- Analyze, evaluate, and present ideas with precision and clarity
- Transform workplace interactions with problem-solving strategies
Key Takeaways
- Effective communication can build stronger teams, resolve conflicts, and drive innovation.
- Critical thinking involves six key processes that can be applied in real-world scenarios.
- Biases and assumptions are common barriers to clear communication that learners can identify and overcome.
- Active listening is a transformative tool for addressing biases and improving communication clarity.
- Critical thinking helps learners navigate workplace challenges, enhance team collaboration, and drive better outcomes.
Frequently Asked Questions
What will I learn in this course?
You'll learn to define the role of critical thinking in communication, recognize and overcome common barriers such as biases and assumptions, apply active listening techniques to build collaborative relationships, and transform workplace interactions with problem-solving strategies.
What skills does this course help me develop?
The course develops skills in active listening, recognizing and addressing bias, and conflict resolution.
What topics are covered in the lessons?
Lessons cover understanding critical thinking, identifying barriers and challenging assumptions, and cognitive biases and active listening, along with an introduction and a knowledge test.
How does active listening relate to critical thinking in this course?
The course introduces active listening as a transformative tool for addressing biases and improving communication clarity, helping you engage meaningfully with colleagues, resolve conflicts, and strengthen professional relationships.
Professional Certifications and Continuing Education Units (CEUs)
Project Management Institute (PMI®)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
