Foundations of Business Relationships

We all go through times in our career when we need to rely on someone else. In these moments, it’s helpful to have developed relationships with people in your industry built on mutual trust and thoughtful communication. Part of this process is establishing clear expectations for all of the professional relationships you have, so you know who in your network to approach in different situations. Clear, honest communication is key. The better you and your contacts communicate, the more beneficial the relationship will be for both parties. By practicing emotional intelligence, you become more prepared to navigate business relationships in a genuine, meaningful way.

In this course, you’ll learn how setting clear expectations can strengthen business relationships. You’ll develop your communication skills by practicing attentive listening. Finally, we’ll go over what it means to have emotional intelligence. We’ll explore this concept in detail, reviewing the five main skills most associated with emotional intelligence. During these lessons, you’ll learn how to establish trust between you and your professional contacts. In this way, you’ll discover how to build a foundation for a strong, long-lasting business relationship.