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KnowledgeCity

Preparing to Deliver Constructive Criticism

Learn how to plan your constructive criticism
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Intermediate Provider Erica Simpson  5 Lessons ·  11m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

In these lessons on Preparing to Deliver Constructive Criticism, you will learn what makes constructive criticism unique from other forms of criticism. Constructive criticism can be very effective if used correctly, which is why it’s important to plan your message and deliver it at the right time. You will learn why constructive criticism is necessary to effectively manage employees and help guide them to perform at their best.

To use constructive criticism effectively, it’s important to deliver feedback at the right moment. It’s just as important to plan your message. That way, you can give yourself the best chance of reaching a desired outcome. Delivering constructive criticism effectively is the key to helping coach and guide your employees to make improvements in their work or performance. It can be a challenge to tell somebody that they have room for improvement. But when you follow practices that help minimize negative reactions, you can influence how well the feedback will be received.

What You'll Learn

  • Distinguish what makes constructive criticism unique and effective compared to other forms of criticism
  • Identify when to deliver criticism for the greatest impact
  • Determine the best way to plan your constructive message
  • Apply constructive criticism to manage employees and guide them to perform at their best
  • Follow practices that help minimize negative reactions and influence how well feedback is received

Key Takeaways

  • Constructive criticism is distinct from other forms of criticism and can be very effective when used correctly.
  • Delivering feedback at the right moment, and planning the message, gives the best chance of reaching a desired outcome.
  • Constructive criticism is necessary to effectively manage employees and help guide them to perform at their best.
  • Following practices that minimize negative reactions can influence how well feedback is received.
  • Delivering constructive criticism effectively is key to coaching and guiding employees to improve their work or performance.

Frequently Asked Questions

What will I learn in this course?

You will learn what makes constructive criticism unique from other forms of criticism, when to deliver criticism for the greatest impact, and the best way to plan your message.

Who is this course for?

It is aimed at those who manage employees, since the course explains why constructive criticism is necessary to effectively manage employees and help guide them to perform at their best.

Why is timing important when delivering constructive criticism?

To use constructive criticism effectively it is important to deliver feedback at the right moment and to plan your message, giving you the best chance of reaching a desired outcome.

What topics do the lessons cover?

The lessons cover an Introduction, What is Constructive Criticism?, When to Use Constructive Criticism, Planning Your Constructive Message, and a Test Your Knowledge section.

How can I make feedback better received?

By following practices that help minimize negative reactions, you can influence how well the feedback will be received.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.25

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).