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Delivering A Virtual Review
Deliver productive evaluations with minimal dramaPreview the first lesson free — get full access to all 6 lessons.
Beginner Provider : Jacqueline Rogers 6 Lessons · 20m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
It can be uncomfortable and challenging to present remote evaluations to employees, and sometimes this requires presenting critical feedback that might also surprise the reviewee. With this course on delivering a virtual review, we’ll help you have a productive meeting where you know a few techniques to help minimize unnecessary tension. You can communicate effectively and in a way that will allow you to maintain strong team bonds. Let us help you present the information in a manner that your employees will understand and respond to.
We discuss delivering a critical review and constructive ways you can deal with negative responses. You’ll know how to practice and deliver a well-rounded virtual performance review with objectivity and empathy. This course will enable you to feel confident as you develop a plan to improve performance and address poor work habits with effective online communication.
This course will help you deliver productive remote personnel evaluations by showing how to first prepare your mind and your workstation. You can be a manager who validates your remote workers while still communicating improvement needs by employing empathy. Handle difficult conversations with remote employees by setting boundaries.
What You'll Learn
- Deliver productive remote personnel evaluations using effective online communication
- Prepare your mind and your workstation before giving a virtual review
- Apply techniques for objective but empathetic performance reviews
- Communicate and listen effectively during the evaluation
- Coach employees and create a development plan to improve performance
- Deliver a critical review and handle negative responses constructively
Key Takeaways
- Presenting remote evaluations can be uncomfortable and may require delivering critical feedback that surprises the reviewee.
- Preparing your mind and your workstation is the first step toward a productive remote evaluation.
- Objectivity and empathy together allow managers to validate remote workers while still communicating improvement needs.
- Setting boundaries helps handle difficult conversations with remote employees.
- Effective communication during a virtual review helps minimize unnecessary tension and maintain strong team bonds.
Frequently Asked Questions
Who is this course for?
It is for managers who deliver remote evaluations to employees and want to validate remote workers while still communicating improvement needs.
What does this course cover?
It covers preparing to give a virtual review, communicating and listening during the evaluation, coaching and creating a development plan, and delivering a critical review while dealing with negative responses.
What skills will I gain?
The course develops skills including evaluating staff, remote administration, remote operation, remote technical support, virtual training, and virtual instructor certification.
How does the course help with difficult feedback?
It shows constructive ways to deliver a critical review and deal with negative responses, including setting boundaries and using empathy to handle difficult conversations with remote employees.
How is the course structured?
It includes an introduction, lessons on preparing for the review, communicating and listening, coaching and development planning, and delivering a critical review, followed by a Test Your Knowledge section.
Professional Certifications and Continuing Education Units (CEUs)
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
