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KnowledgeCity

Telling It Like It Is

Preserve your professionalism when speaking under pressure
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Advanced Provider Ashley Allen Brown  5 Lessons ·  15m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

At some point in your public speaking career, you may encounter an audience that’s less than receptive to your message. Likewise, you may be tasked with delivering bad news to your organization. Whatever the case, the trick is to stay focused on the message’s receivers. There are specific methods you can use to maintain control and appear calm when you are under pressure. The keys are in learning to keep your emotions in check, know your message, and stick to the facts. You may think this is easier said than done, but with practice, you will be able to preserve your professionalism even when under pressure.

In these lessons on Telling It Like It Is, you will discover techniques for handling an unfriendly crowd, delivering bad news, and speaking to the media. The skills you will learn in this course will give you a foundation for handling any unwelcome or stressful situations you may encounter when speaking publicly.

What You'll Learn

  • Prepare to deliver bad news to your organization
  • Respond professionally to audience hostility and handle a tough crowd
  • Manage a tough audience and re-engage a crowd
  • Navigate the news media and speak to the press
  • Apply techniques for staying calm and in control under pressure

Key Takeaways

  • When facing an unreceptive audience or delivering bad news, the key is to stay focused on the message's receivers.
  • Specific methods can help you maintain control and appear calm when you are under pressure.
  • Keeping your emotions in check, knowing your message, and sticking to the facts are central to preserving professionalism.
  • With practice, you can preserve your professionalism even when under pressure.
  • The course covers handling an unfriendly crowd, delivering bad news, and speaking to the media.

Frequently Asked Questions

What will this course teach me?

You will discover techniques for handling an unfriendly crowd, delivering bad news, and speaking to the media, giving you a foundation for handling unwelcome or stressful public speaking situations.

Who is this course for?

It is for public speakers who may encounter an audience that is less than receptive, or who may be tasked with delivering bad news to their organization.

What skills will I gain?

The course develops skills in audience management, broadcast news, and social media outreach.

What topics are covered in the lessons?

Lessons include an Introduction, Handling a Tough Crowd, Delivering Bad News, Speaking to the Media, and a Test Your Knowledge assessment.

How can I appear calm when speaking under pressure?

The course teaches that the keys are learning to keep your emotions in check, knowing your message, and sticking to the facts, which improve with practice.