(lively music) What financial information is necessary to report and when do you report it? We'll go over the factors that feed into this reporting, such as financial stakeholders, shareholders, when to convey the information and how to do it quickly and efficiently. There are two types of stakeholders: internal, which includes employees, executives, partners and subsidiaries, and external, which includes shareholders, customers and the financial community. In terms of what gets communicated, employees should be the first to hear about the company's financial news and activities. After all, that information, whether about sales, earnings, new business, mergers, legal actions or layoffs can have a direct impact on their jobs. There are times when employees aren't allowed to learn information before it's released in order to prevent trading on insider information. Insider information is a sensitive area, which companies must adhere to strict government regulations so that people inside a company don't trade on information they have access to before it's officially disclosed. This information can include announcements on earnings, initial public offerings, mergers and acquisitions, and many other areas. Company executives are also employees but they are in a different category. Executives are responsible for developing business plans for the company to act on and lead it toward its business and financial goals. But when it comes to financial communications, executives must accomplish two things. First, they must move the business strategy out of the executive suite and communicate it to employees so they can take ownership of it and know what's expected of them. Second, they have to lead the discussion with external financial stakeholders. The two primary external stakeholders of financial communications and investor relations are shareholders, and the financial community. The financial community spans financial advisors, analysts, lending institutions, brokerage firms, investment firms, credit rating agencies and business, financial and trade media that report on company, industry and market news. Since executives are the primary representatives for the company, they must be prepared to address any and all questions on the company's financial activities and performance. Many organizations work with companies that help them execute certain work using partnerships, subsidiaries, strategic alliances and more. These companies are considered internal stakeholders as they are an extension of the company and provide staff, technology and other specific capabilities. It's just as important to communicate with these companies as their businesses rely on the lead company's success. Since they also have employees, stakeholders and goals, they must be kept informed of financial activities as long as they're contributing to financial performance. It is also important to consider shareholders. For public companies, shareholders are often considered the most important and influential group of stakeholders because it's their money that's finding a major portion of the company's capital structure. There are two types of shareholders: individual and institutional. Individual shareholders are just that, individuals. Institutional investors are large entities, like banks, insurance companies, pension funds and hedge funds that buy and sell large volumes of securities. Communicating with shareholders involves people with business, finance and investment backgrounds and must be conducted according to various and specific disclosure requirements, mandated by both government regulations and company policies. Shareholders are entitled to four things. A claim on company earnings and assets equal to the value of each share owned. Voting rights to elect board officers at shareholder meetings or by absentee voting. Board-authorized dividends when offered and available. And the ability to purchase more stock before it's available to the public. But only when authorized by the company. Creditors are the institutions that lend money and offer credit to companies. The sizes of their loans vary but they can range from thousands to billions of dollars. A creditor establishes the loan's parameters and the borrower agrees to repay the loan at an agreed-upon interest rate. Companies borrow money to support short and long-term growth, as well as pay for things like property, equipment, technology and hiring talent.