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Communicating Organizational Change
Learn how to successfully communicate organizational change.Preview the first lesson free — get full access to all 18 lessons.
Intermediate Provider : Dr. Patty Malone 6 chapters · 18 Lessons · 46m in Arabic, English, Spanish
Course Description
Change is inevitable, but the difference between your team navigating it successfully or failing to execute that change depends on how well you and your team can communicate. This "Communicating Organizational Change" training will prepare you to navigate change by establishing effective communication practices in your organization. When faced with organizational change, employees may be anxious, confused, or scared they're going to lose their jobs. This course will teach you how often to communicate with them, how to show appreciation for your team, and how to get their buy-in. You'll also learn everyday skills to improve your listening and coaching.
As a leader, it's your job to keep your team engaged with what they do. But what if something like a market crash or merger disrupts the work environment? The number one way you can conduct a successful organizational change is through communication. This course will give you a playbook on how to communicate change, when to do it, and who should be delivering the news. It will also help you understand why employees resist change, guide you through difficult conversations with them, and how to help those employees who might be let go. Even if your organization is in a steady state, this course can help you build stronger relationships across your team, and develop best communication practices in the workplace.
What You'll Learn
- Communicate effectively during organizational change and recognize where change efforts fail due to miscommunication
- Identify different types of organizational change and understand why employees resist it
- Develop better listening skills and show greater appreciation for your employees
- Minimize misperceptions and recognize when, how, and who should communicate during change
- Manage anxious or resistant employees and navigate difficult conversations, including letting people go
- Align your organization through communication and manage change and conflict in the workplace
Key Takeaways
- The course frames communication as the number one way to conduct a successful organizational change.
- During change, employees may feel anxious, confused, or afraid of losing their jobs, and the course addresses how to manage those reactions.
- The course provides a playbook covering how to communicate change, when to do it, and who should deliver the news.
- It explains why employees resist change and guides leaders through difficult conversations, including helping employees who might be let go.
- Even in a steady state, the course can help build stronger team relationships and establish best communication practices in the workplace.
Frequently Asked Questions
Who is this course for?
It is aimed at leaders whose job is to keep their team engaged and who need to navigate organizational change, including disruptions such as a market crash or merger.
What will I learn in this course?
You will learn how often to communicate with employees, how to show appreciation for your team, how to get their buy-in, and everyday skills to improve your listening and coaching, as well as why employees resist change and how to align your organization through communication.
Does the course only apply when my organization is going through change?
No. Even if your organization is in a steady state, the course can help you build stronger relationships across your team and develop best communication practices in the workplace.
What topics does the course cover?
Lessons include Why Change Efforts Fail, Different Types of Organizational Change, Misperceptions When Communicating, Why Employees Resist Change, How to Alleviate Fears and Concerns, Effective Communication Practices, Gaining Support During Change, Organizational Change and Conflict, Letting People Go, and Conducting a Successful Organizational Change.
What skills does this course help me build?
It builds skills in change management, change management planning, IT change management, organizational change management, organizational communications, and organizational culture change.
