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KnowledgeCity

Improving Conversations and Social Interactions

Discover strategies for meeting new people and having successful conversations
Preview the first lesson free — get full access to all 6 lessons.
Course: On-Demand
Essential Provider Crystyn Wright  6 Lessons ·  14m  in Arabic, English, Spanish 

Course Description

When going into new spaces, it’s important to think about the benefits gained from new interactions. But how can you know who to talk to, and how can you start a conversation with them both effectively and respectfully? In times like these, being able to read body language cues to check for availability and interest when talking with others is a valuable skill to have. It’s also a good idea to take advantage of strategies that can help you set the tone, guide the conversation with prompting questions and answers, and exit the conversation gracefully when it’s time to bring things to a close.

In this course on Improving Conversations and Social Interactions, you’ll learn how to build your self-confidence before introducing yourself to people, and the best ways to approach someone based on energy and environments. You’ll also learn some tips on how to redirect conversations when they feel like they’re not working.

What You'll Learn

  • Check for availability before starting a conversation by reading body language cues
  • Build self-confidence before introducing yourself to people
  • Approach others effectively based on their energy and environment
  • Guide conversations using prompting questions and answers, then exit gracefully
  • Recover from embarrassing moments and handle rejection
  • Recognize the benefits of socializing and improving your conversations

Key Takeaways

  • Reading body language cues helps you check for availability and interest when talking with others.
  • Building self-confidence before introducing yourself supports more effective and respectful interactions.
  • Strategies can help you set the tone, guide a conversation with prompting questions, and exit gracefully when it is time to close.
  • Conversations that feel like they are not working can be redirected.
  • The course covers recovering from embarrassing moments and the benefits of socializing.

Frequently Asked Questions

What will I learn in this course?

You will learn how to check for availability before starting a conversation, build self-confidence before introducing yourself, approach people based on energy and environment, redirect conversations that are not working, recover from embarrassing moments, and recognize the benefits of socializing.

Who is this course for?

It is for anyone going into new spaces who wants to start conversations effectively and respectfully and improve their social interactions.

What topics or lessons does the course include?

Lessons cover an introduction, the benefits of improving your conversations, impressing people and building rapport, handling rejection and embarrassment, preparing before interactions, and a Test Your Knowledge section.

What skills does this course help develop?

The course develops skills in positivity, data room, and executive conversations.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.25

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).